Customer Reviews for VEVOR Hydraulic Tube Expander, 3/8" to 1-1/8" OD, HAVC Hydraulic Swaging Tool with 7 Pipe Expander Heads, Deburring Tool, Pipe Cutter for Copper Aluminum Brass Soft Steel Pipes
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34 Reviews
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Owner
Never got the first one I ordered hopefully you can get it done this time
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Hvac owner
I recommend Vevor for many tools and materials , but not this pipe expander—it lacks durability and precision.
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Unsatisfied Customer DO NOT BUY
Not a serious company, Product not as described . DO NOT BUY
. Product is not usable one handed, product has not push buttons to speak of as it's release is a dial, 3/8s fitting will split copper. Requested refund the day of shipment being recieved as company has stonewalled and now does not reply after stating they would resolve the issue within 48hours. Also there is no way to refund the product as you have to get with the lousy customer service to get a refund approved.
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Tool Broke, Shipping Nightmare
The 3/8" die broke. Since I use this for work, I immediately ordered an entire replacement tool to ensure the fastest possible delivery to get me back operating, then I also opened a warranty ticket for the broken item. The warranty solution offered was to send me a replacement part- OK - but that will take 10-15 business days... not very great service. The replacement tool I ordered right away was shipped via OnTrac, who unsuccessfully attempted delivery to our business address at 7pm. The next day after providing business hours and then hours later seeing status updated to HELD with no redelivery attempt, I did a live chat at OnTrac who informed me that it takes 1-2 DAYS for instructions to reach drivers, and 1-2 DAYS for delivery reattempts to be processed!! If you decide to buy this tool and ship to a business address, be prepared for egregious delivery delays. I may now need to reorder yet another tool from a vendor with more reliable shipping. What a nightmare.
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