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VEVOR Hydraulic Outboard Steering Kit 300HP, Hydraulic Steering Kit Helm Pump, Hydraulic Boat Steering Kit with 16 Feet Hydraulic Steering Hose for Boat Steering System

Customer Reviews for VEVOR Hydraulic Outboard Steering Kit 300HP, Hydraulic Steering Kit Helm Pump, Hydraulic Boat Steering Kit with 16 Feet Hydraulic Steering Hose for Boat Steering System

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James James
BassBoat
No where in any of the 300hp kit descriptions does it list the size of the helm pump. Since it looked like the 1.7 cubic inch displacement and 4.9 turns lock to lock. they sell I thought it was that one. But no! they put a 1.1 displacement or smaller in the kit, It has 8.5 to 9 turns lock to lock. Thats unacceptable for a bass boat running 60+ mph. To turn a little you have to turn the wheel a half turn. Thats way to much and dangerous. My cable steering was 3.5 turns lock to lock Seastar pro 2.4 is 3.5 turns so I ordered that.,Hopefully the hoses and cylinder will hold up to it, but if they don't then its seastar for them. I'm highly disappointed and vevor won't do anything. They would refund if I pay shipping, However they refunded me $100 if I keep it, so I did. The wheel definitely turns easy but you going to be doing a lot of spinning with this kit.
3 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Jim Troll Jim Troll
Customer
This is the worst experience that I have ever went through. Their product didn’t work. Then it took several weeks to get a refund. I will never ever buy another product from this manufacturer!!!!
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Customer From Finland Customer From Finland
Quality varies
Be prepared for quality variations and problems. The kit is otherwise of reasonable quality for the price, but the steering pump that came with my 300hp kit makes a loud noise when turning left. Also, there is a 5-7cm gap before the engine reacts even though the system has been bled several times, the gap is not due to air but is a characteristic of the pump. The warranty does not cover it, it is said to be harmless. Buy a steering kit from a well-known, high-quality brand so you don't have to worry about quality problems or warranty problems. Now I have to throw the Vevor pump on the shelf and buy a higher-quality pump from another manufacturer instead.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Trevor Trevor
Mr.
It looked great comming out of the box! Installed well, however after the third time using it fluid started shooting out of one of the fittings on the ram. The fitting had cracked and when I went to look at it the fitting snapped off in my hand.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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