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VEVOR Hydraulic Motorcycle Lift Table 158.8 kg Dirt Bike Scissor Jack Stand

Customer Reviews for VEVOR Hydraulic Motorcycle Lift Table 158.8 kg Dirt Bike Scissor Jack Stand

158 kg
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Customer Reviews

4 Out of 5
Based on 750 reviews
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Stefan Stefan
Mr
158 kg
Mr 1
This lift was exactley what I was looking for. I used it only twice and lifted approx 30 - 35 kg both times. But there was a leak of oil from the bottom of the cylinder and I couldn't use the lift. Contacted support. After some investigating I was first offered to get a new sealing ring but I don't know how to do the replacement since I do not have the skill to repair hydraulics and asked support to send me a complete lifting cylinder, that's is quite easy to do. Instead i was offered 739 SEK which I decline. I wrote that I want a complete cylinder but they will not send any due to logistic (which I don't believe in). Next step was to offer me 1439 SEK and I declined since I will have a new complete cylinder and they still won't send me a new one. Finally I was offered 2429 SEK (all money back) and they will still refuse to send me a new cylinder. I gave up and took the offer. Now a have an useless lift and I will take it to the scrap yard.
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
jarrett jarrett
Still broken as it was when it showed up.
158 kg
Problem ticket issue ignored and my stand is still sitting to the side broken.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jose Jose
Mala informacion
158 kg
Descripción confusa que induce al error y atención al cliente pésimo no recomiendo comprar en vevor tengoncompañeros de trabajo que les a pasado lo mismo.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Steve Steve
Buyer
158 kg
I was sent a broken unit No hydraulic power at all.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Broken Broken
Item
158 kg
I received it broken and completely unusable. Been 2 days waiting for support to accept a return. They are ignoring it. Assume if you buy something and its broken, they will not respond to a return request.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Darren spearman Darren spearman
Vevor bike hydraulic lift stand
158 kg
I unpacked the stand and all looked good out of the box Read instructions while I waited for my new bike to be delivered The lowest level of the stand is still TOO high to fit under dirt bike which is most frustrating. I may have to try and cut and reduce the height to fit under the bike. I have reverted to my old stand Bike is a new KTM 350excf Champions edition I would appreciate some contact to work towards a solution Has anyone else reported this problem? Thanks Darren
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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