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VEVOR Hydraulic Toe Jack, 5 Ton/4536 kg On Toe Toe Jack Lift, 10 Ton/9072 kg On Top Lift Capacity Machine Jack, 0.8-6.8 in/2-17.3 cm Toe Height, 11.3-17.3 in/28.7-43.9 cm Top Height, Air Hydraulic Claw Jack for Machinery, Industry

Customer Reviews for VEVOR Hydraulic Toe Jack, 5 Ton/4536 kg On Toe Toe Jack Lift, 10 Ton/9072 kg On Top Lift Capacity Machine Jack, 0.8-6.8 in/2-17.3 cm Toe Height, 11.3-17.3 in/28.7-43.9 cm Top Height, Air Hydraulic Claw Jack for Machinery, Industry

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Customer Reviews

3 Out of 5
Based on 104 reviews
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104 Reviews
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Lucy Lucy
manager
The jack came in a torn box. The top of the jack was scratched like it was used. It is missing the toe so it can't be used. We were offered $50 voucher but that doesn't help the issue as why need the jack. We just want the missing piece so we can raise our container.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
AME AME
Purchasing Agent
Works as intended.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Manjinder Manjinder
Mr
Toe bent on one jack. It is awesome, it worked out very good. We moved piece of machinery which we needed to move it. Can we get replacement toe jack ( one).
1 people found this helpful
Steve Steve
Owner
Base isn’t flat. Jack works fine but the welding warp on the base plate is huge and means the Jack tries to rock forward under load.
1 people found this helpful
panosds panosds
Mr
Mr 1
It came with a broken spring support, it looks like they refurbish , you can see the the marks under the color paint, too sad for vevor.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Eric Houssiere Eric Houssiere
Cric hydraulique qui fuit l'huile !!!!
Bonjour, Je suis extrêmement déçu car après avoir déballé le colis, j'ai remarqué un léger décalage de la boîte sans vraiment y prêter attention et après avoir rempli le cric d'huile hydraulique préconisé dans la notice, je me suis rendu compte que celui-ci fuit !!!! J'aimerais avoir un recontacte afin que l'on me le change, peut être, est ce un défaut mineur ou un problème pendant le trajet !? En attente d'une réponse !?
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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A A
B
Arrivato non funzionante ho scritto più volte e hanno aperto diversi ticket dicendo che mi rispondono in 48 ore.......è passato un mese e non ho avuto risposte.
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo appieno la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Michał Majewski Michał Majewski
Pan
Pan 1
Podnośnik hydrauliczny maszynowy jaki zakupiłem NIESTETY NIE DZIAŁAŁ 😡 Firma która produkuje te urządzenia wcale ich nie sprawdza
0 people found this helpful
Customer Service Reply: Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany poprzez kontakt mailowy. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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Brian Brian
Toe jack
I just revived the jack came in 3 days was fast. I time to do my project. But jack is not working what so ever. It definitely was not tried out before selling at all. Not happy with this. Then I get a chat bot to deal with! I will be doing a YouTube video on this one.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Caille Caille
Mister
Doesn't work. I have tried calling, emailing and chatting. Issue is yet to be resolved.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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