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VEVOR Hydraulic Toe Jack, 5 Ton/4536 kg On Toe Toe Jack Lift, 10 Ton/9072 kg On Top Lift Capacity Machine Jack, 0.8-6.8 in/2-17.3 cm Toe Height, 11.3-17.3 in/28.7-43.9 cm Top Height, Air Hydraulic Claw Jack for Machinery, Industry

Customer Reviews for VEVOR Hydraulic Toe Jack, 5 Ton/4536 kg On Toe Toe Jack Lift, 10 Ton/9072 kg On Top Lift Capacity Machine Jack, 0.8-6.8 in/2-17.3 cm Toe Height, 11.3-17.3 in/28.7-43.9 cm Top Height, Air Hydraulic Claw Jack for Machinery, Industry

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Customer Reviews

3 Out of 5
Based on 104 reviews
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Luke Dellmyer Luke Dellmyer
Owner
Jack broke in 1 use. Talk to customer service wrote customer service emails. They kept telling me that it wasn't broken after weeks of trying to get a replacement finally gave up....very frustrating
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
AME AME
Purchasing Agent
Works as intended.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
panosds panosds
Mr
Mr 1
It came with a broken spring support, it looks like they refurbish , you can see the the marks under the color paint, too sad for vevor.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Arrivato non funzionante ho scritto più volte e hanno aperto diversi ticket dicendo che mi rispondono in 48 ore.......è passato un mese e non ho avuto risposte.
0 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo appieno la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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