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VEVOR Hybrid Solar Inverter, 6000W, All in One Pure Sine Wave Power Inverter Charger, 48V DC to Single-Phase 220/230V AC, with 120A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews for VEVOR Hybrid Solar Inverter, 6000W, All in One Pure Sine Wave Power Inverter Charger, 48V DC to Single-Phase 220/230V AC, with 120A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

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223 reviews
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Mike Mike
Do not buy!
This inverter is garbage as it's for 240 v purposes. I would've never bought this unit if I had known it couldn't do 110V. Oh well, better luck next time!
2 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Jürgen Felten Jürgen Felten
Bewertung
Wechselrichter funktioniert nicht, ist offensichtlich Schrott. Kundenservice versucht sich zu drücken. Kann man nur vor warnen.
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Rhiley Rhiley
broken when it arrived and no customer support
bought a new 6000w vevor inverter, doesnt work from day one. it has falut codes 03 and 08 as soon as the inverter is powered on. I have 52.7 volts from my battery bank... I want to say the products are good but im unsure about the customer support. its been a week for the "support team" to contact me and now they are blowing me off... I dont know what to say im just disappointed. I work my butt off for the money i spent on the inverter and feels like i got robbed and they could give a shit about it.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Helio Helio
Santos
This is my opinion for now. The inverter isn't working for some reason. The technician came to my house to try and figure it out, but he couldn't either. He took the inverter to examine it on the workbench.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Robert R Real Robert R Real
Owner
You should not sell this in America..... I need a 220 split phase unit, not a European 220 single phase..... Now you won't let me return the unit..... lost $315.00 on that "deal"....
3 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Ben Cornish Ben Cornish
Inverter
Garbage
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Sohel Sareshwala Sohel Sareshwala
President , Accuswiss inc.
President , Accuswiss inc. 1
Ease of use, and the price but it randomly trips off with alarm #13, when transitioning from grid to solar power. We replaced it with 3 .5 kw unit, and no more problem. Emailed customer service did not get any support nor trouble shooting help
7 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roman Roman
Vevor
Absolutly bad hardeare and software.I bought before 1 month.but this time I dont have monitorong production FVE still problem.vevor csnt help me…I am so said from this produkt
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
territoir-ami@hotmail.fr territoir-ami@hotmail.fr
Impossible de les joindre
J'ai acheté un onduleur qui ne fonctionne pas impossible de les joindre c des voleurs je v déposer plainte
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Joaquín Estevan Joaquín Estevan
No es verdad que la onda es pura
Determinados aparatos detectan la onda y no funcionan. No apta para vivienda
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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