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VEVOR Hybrid Solar Inverter, 6000W, All in One Pure Sine Wave Power Inverter Charger, 48V DC to Single-Phase 220/230V AC, with 120A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews for VEVOR Hybrid Solar Inverter, 6000W, All in One Pure Sine Wave Power Inverter Charger, 48V DC to Single-Phase 220/230V AC, with 120A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews

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227 Reviews
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Peter mac Peter mac
6000w of non Canadian or USA power
Input is for 240 non split phase ie 2 120 legs like it is in Canada or the USA and there is no 120 output making this unit a heavy expensive paper weight here in Canada I don't know why this is being marketed on Canada or the USA and being sold .... Box was extremely damaged when it arrived 2 days late as it was out for delivery for 2 days?
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Maurizio Mosetti Maurizio Mosetti
Inverter ibrido
Ich bin gar nicht glücklich!! Das ist wie eine Easun 6.2kw , aber ein Easun kostet 259€ das statt 352€ .zu viel
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Pier72 Pier72
Très mauvaise expérience avec cet onduleur
Expérience très décevante. Non seulement le produit ne correspond pas aux caractéristiques annoncées, mais la gestion du problème par VEVOR a également manqué de professionnalisme. J’ai dû fournir photos et vidéos pour prouver l’évidence, et malgré cela, la communication est restée lente et peu claire. Pour un équipement technique de ce niveau, j’attendais sérieux, transparence et respect du client. À ce stade, je ne peux considérer ni le produit ni le service comme fiables.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lucas Lucas
Performance
Bonjour, Compact, plutôt joli, accessibilité aux branchements facile. il a marché super bien 48:00. Notice en anglais, incompréhension des réglages , surtout batteries lithium, pas de chargement ! Aujourd’hui il ne s’allume même plus, solaire ou réseau. Plus d’électricité chez moi. Ai-je fais une erreur ? Y a t’il un fusible qui a sauté ???? Je passe de l’enthousiasme à la frustration.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mike Mike
Do not buy!
This inverter is garbage as it's for 240 v purposes. I would've never bought this unit if I had known it couldn't do 110V. Oh well, better luck next time!
2 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Jürgen Felten Jürgen Felten
Bewertung
Wechselrichter funktioniert nicht, ist offensichtlich Schrott. Kundenservice versucht sich zu drücken. Kann man nur vor warnen.
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Rhiley Rhiley
broken when it arrived and no customer support
bought a new 6000w vevor inverter, doesnt work from day one. it has falut codes 03 and 08 as soon as the inverter is powered on. I have 52.7 volts from my battery bank... I want to say the products are good but im unsure about the customer support. its been a week for the "support team" to contact me and now they are blowing me off... I dont know what to say im just disappointed. I work my butt off for the money i spent on the inverter and feels like i got robbed and they could give a shit about it.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Helio Helio
Santos
This is my opinion for now. The inverter isn't working for some reason. The technician came to my house to try and figure it out, but he couldn't either. He took the inverter to examine it on the workbench.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Robert R Real Robert R Real
Owner
You should not sell this in America..... I need a 220 split phase unit, not a European 220 single phase..... Now you won't let me return the unit..... lost $315.00 on that "deal"....
3 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Ben Cornish Ben Cornish
Inverter
Garbage
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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