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VEVOR Hot Tub Cover Lift, Spa Cover Lift, Height 800 - 1050 mm Width 1750-2550 mm Adjustable, Installed on Both Sides at the Top, Suitable for Various Sizes of Rectangular Bathtubs, Hot Tubs, Spa

Customer Reviews for VEVOR Hot Tub Cover Lift, Spa Cover Lift, Height 800 - 1050 mm Width 1750-2550 mm Adjustable, Installed on Both Sides at the Top, Suitable for Various Sizes of Rectangular Bathtubs, Hot Tubs, Spa

Both Sides Top
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Customer Reviews

4 Out of 5
Based on 66 reviews
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tii40@hotmail.com tii40@hotmail.com
Weak footing (thin metal)
Both Sides Undercounter
Weak footing (thin metal) 1 Weak footing (thin metal) 1
Sorry, but complete JUNK! Welded footing way to thin for weight of top.. Can slide out, bend, ect. I replaced the old one with much sturdier footing.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Trickey Trickey
Trickey Description
Both Sides Undercounter
This is not a hot tub cover. It's just the hardware to attach a cover. When I realized this I tried to return it, but was told I was out of time. I kind of get that. But then again what's the difference. It's the same item and un-used.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jan Jan
Zwaar in het gebruik
Both Sides Undercounter
de cover valt redelijk diep naast de jacuzzi, waardoor het sluiten vrij zwaar is. Volledige cover moet eerst een stuk worden opgetild
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Adam Handwerk Adam Handwerk
Return Process is Complicated and took 2 Weeks
Both Sides Undercounter
It took me two weeks to return this product. The pictures and the description don’t exactly match because there were a couple different products that are shown for the same picture so it’s a little confusing. They put me through a multitude of hoops just to return the darn thing. Customer service wasn’t bad just took way too long for a simple return.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Francis Francis
Pas fait très fort
Both Sides Undercounter
Sa force tout croche et pour rapporter le couvercle a sa place, ça devient presque impossible même a 2 personnes
0 people found this helpful
Customer Service Reply: Salut ! Nous vous remercions d'avoir partagé votre expérience d'achat avec nous. Ça nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Si nous avons besoin de plus d'informations pour approfondir le sujet, nous créerons un billet pour vous contacter. Merci encore pour votre précieux avis !
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