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VEVOR Hose Reel Cart, Hold Up to 91.44 m of 1.59 cm Hose, Garden Water Hose Carts Mobile Tools with 4 Wheels, Heavy Duty Powder-coated Steel Outdoor Planting with Storage Basket, for Garden, Yard, Lawn

Customer Reviews for VEVOR Hose Reel Cart, Hold Up to 91.44 m of 1.59 cm Hose, Garden Water Hose Carts Mobile Tools with 4 Wheels, Heavy Duty Powder-coated Steel Outdoor Planting with Storage Basket, for Garden, Yard, Lawn

91 m 4 Wheels With Storage Basket

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Stephen Lampert Stephen Lampert
Home owner
Not able to move it in the yard top handle is made for a 4 ft tall person .it needs to be reviewed
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Willibald Nutz Willibald Nutz
Herr
53 m 2 Wheels Without Storage Basket
Preis Leistung ist Okay. Der Griff sollte etwas länger sein. Ich bin 1.78 groß und muss mich bügen. Durch die niedrige Bauweise sind die Räder ständig an meinen Fersen. Der Griff ist leider fest, so daß sich beim Aufspuhlen der Griff in der Handfläche dreht und scheuert. Ich würde das Teil nicht mehr kaufen.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Danl Danl
Mr.
53 m 2 Wheels Without Storage Basket
I had a great deal of difficulty assembling this. The bolts would not go through the self locking nuts no matter what I tried. The bolts would go in just far enough to enter the threads of the nuts and go no further. Thinking that I had one bad nut or bolt, I tried other nuts and bolts with the same result. I ended up going to Lowe's and bought the same number of non locking bolts that came with the hose reel along with enough washers to fit the bolts. This was after I tried to contact VEVOR to ask what I might be doing wrong or to determine if I was possibly sent some defective self locking nuts. Of course, VEVOR had no Customer Support phone number . So I had to message them through a CHAT option to which I never received a reply. I then asked if VEVOR would refund me the costs of the nuts and washers I had to purchase to finish installing the hose reel if I sent them the receipts fro Lowe's showing what I had paid for them. Again, I received no reply from VEVOR. The hose reel works all right but because of the difficulty in assembling it and the extremely poor customer service that I received, I will never again buy anything from VEVOR.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Burnzy693 Burnzy693
Purchaser
53 m 2 Wheels Without Storage Basket
Works well enough, have to pay attention when assembling and it’ll take an extra pair of hands, as it’s awkward. Fastening hardware is junk so be prepared to replace it to something more standard than the soft stuff supplied.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ciaran Boyle Ciaran Boyle
Mr
53 m 2 Wheels Without Storage Basket
It's nice and light so it's easy to move around and wind up the hose. However from what I can see it's only powder coated steel. I presumed it would be galvanized as well. I don't think it will last too long in an outdoor setting and the brass fitting leaks as well
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
Make the handle longer
53 m 2 Wheels Without Storage Basket
The hose reel cart is sturdy and it is fairly easy to assemble. There is a video on youtube that is useful if you have any problem. The reel winds the the hose easily and I had no leaks (check before winding the hose). I gave it a 3 because the handle is too short. With 100 ft of hose on it, the reel is front heavy. To balance it, the handle has to be nearly parallel to the ground. I bought a $10 motorcycle handle bar extension so I would not have to stoop so much when moving the cart. It works ok, but still a little stooping.
0 people found this helpful
Jim  Langley Jim Langley
Mr
53 m 2 Wheels Without Storage Basket
It's not very easy to use and the handle is way too short when trying to transport from one place to another.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
David H David H
Home owner
Product is well built but not heavy enough to stay put when pulling the hose out. I used a 5/8 hose and it was just too much for the reel.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Amando Garza III Amando Garza III
Owner
76 m 4 Wheels With Storage Basket
Item is ok , somewhat light not very sturdy as others, tips over when pulling hose
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Daniel Darcel Daniel Darcel
M.
53 m 2 Wheels Without Storage Basket
La conception est bonne mais la qualité de sa fabrication est mauvaise le rendant inutilisable sans faire de la plomberie et de la mécanique. Filletage de l'embout central, j'ai du le changer Filetages de la tige de renfort, impossible de la fixer correctement. Daniel DARCEL Ps je devrais en commander 2 autres !
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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