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VEVOR Outdoor Handrail 74.8 kg Load Handrail Outdoor Stairs Aluminum Stair Handrail 91.4x88.9 cm Outdoor Stair Railing Transitional Range from 0 to 50° Staircase Handrail Fits 2-3 Steps with Screw Kit

Customer Reviews for VEVOR Outdoor Handrail 74.8 kg Load Handrail Outdoor Stairs Aluminum Stair Handrail 91.4x88.9 cm Outdoor Stair Railing Transitional Range from 0 to 50° Staircase Handrail Fits 2-3 Steps with Screw Kit

91.4 cm

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Surprise Surprise
Composants non complets
91.4 cm
Components n° B : prévus 2 , compris 1
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Moxy Moxy
Poor Handrail Hardware
91.4 cm
The anchors that come with the handrail are extremely poor quality and basically useless. The anchors do not expand enough to grip the concrete one the lag bolt is inserted and turned. The handrail itself is good, but paying for the anchors and not being able to use them is unsatisfactory.
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Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
Bay Area Buyer / DIYer Bay Area Buyer / DIYer
Bay Area Installer
91.4 cm
The rails look great from afar but if it rains or gets wet somehow, the bolts that hold the rails together will rust very easily if the painted surface of the bolts is scratched. It's difficult to not scratch the bolts while tightening them when assembling the rails. In order to secure the rails to a surface, in this case concrete, one needs to drill about 4" into the concrete with a hammer drill. This 4" hole drilling needed to be done 16 times, 8 per rail, for the two rails that I purchased. The box contains no guidance as far as how to go through the installation process, it just shows the assembly of the rails themselves. I built the rails completely, pulled the base cover up and taped them up and out of the way. I then placed the rail onto the concrete surface where I was going to install, and drilled the holes one at a time to make sure everything lined up prior to screwing both of the bases down. Remember, if you are working with concrete, the holes need to be relatively close to the bolt pattern on both towers. I lifted the entire rail assembly after each hole, then back down to make sure the holes were close enough. I highly recommend not drilling the holes through the base itself. Make a mark through the base hole, lift the rail assembly away, then drill the hole, but put the base back down after every hole is drilled so you can adjust each next hole if the prior hole is a little off. Overall, I would say that anyone without installation experience, like that which I described earlier, should not consider taking this project on themselves. Further, this would be a product that should be used in a residential property application with occasional daily use, and I would discourage leaning on the rail if you are a heavier individual, as the weight limit is 165 pounds. Plan on retouching the paint on any of the areas that get scratched, the bolts are steel and will rust.
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Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.

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