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VEVOR Handpan Drum 55.9 cm 9 Notes D Minor Steel Hand Drum with Mallets for Adult

Customer Reviews for VEVOR Handpan Drum 55.9 cm 9 Notes D Minor Steel Hand Drum with Mallets for Adult

440Hz 9 notes

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Peter Peter
Leider nicht spielbar..
440Hz 12 notes
Erster Eindruck war sehr positiv, doch leider sind 4 der 12 Noten derart verstimmt das ein melodisches Spiel unmöglich ist. Nach Reklamation mit Videobeweis erhielt ich vom Support eine Link zu einem Video, wie die Töne anzuschlagen sind. Immernoch verstimmt, nicht spielbar. Dafür habe ich jetzt einen schickes 200€ Deko-ufo. Erstes und letztes Mal vevor.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Nicolae Perescu Nicolae Perescu
Out of tune after few days
440Hz 9 notes
I had a really good impression about vevor products but I am completely disappointed by this instrument. It is poor quality and will not hold tuned long time instead you get to play few times and then it will sound badly because it lost tune. It is even more expensive than those on temu which I avoided for this exact reason. I think the more reputable producers put more effort into it... My honest feedback is to stay away from buying
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Murph Murph
Good for learning
432Hz 10 notes
I purchased this not expecting great results. It has taught me that I want a more expensive one that's in tune. Seller says that + - 10 cents is normal. It doesn't make tunes as easy as a well made handpan. For the price, it's ok. Good for beginner.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
werner meulmeester werner meulmeester
Dull sound on one note after 1 time playing..
432Hz 9 notes
After playing the handpan only once, one of the notes unfortunately went out of tune. It now sounds dull, with almost no resonance or sustain when struck. All the other notes still sound great, but it’s disappointing that this happened almost immediately after the first use. I expected the instrument to hold its tuning better.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
SSR SSR
Teacher
440Hz 9 notes
I didn't recieve what I ordered. Customer support was terrible. Will never use again.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Normand Peters Normand Peters
Beginner drum
432Hz 10 notes
Not the best quality. Tuning is off.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Alex Alex
Didn't include accessories
432Hz 10 notes
Part of the reason I bought this over others was the inclusion of a stand, note stickers, mallets, etc. but it didn't come with those things. Also, it seems like a few of the notes are out of tune!
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Delbarre Delbarre
Vincent
440Hz 12 notes
A mon sens, ne vaut pas son prix, car les notes ne sont pas accordées entre elles. J'ai acheté celui de 12 notes, les 3 notes supplémentaires (do ré fa) ne sonne pas du tout, c'est donc du vent. Peut être même que ça contribue à amoindrir la qualité sonore globale. Très grosse déception pour moi.
1 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Madeline Free Madeline Free
Ms
440Hz 9 notes
I haven't received it yet!!!!!!! It says it was delivered but it's not here.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Mike Mike
Very out of tune! Kids play toy really
432Hz 10 notes
Bought this as a gift for my wife to use in our yoga studio. It was very out of tune and did not create that beautiful resonance you expect from a hand pan. I contacted VEVOR with video along side an electronic tuner and all they kept doing was offering money back. I said I didn’t want that, I wanted one that was in tune. They said it was not defective. So after MUCH FUSTRATION I gave up, took the small refund and gave it to our 4 year old to play with.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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