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VEVOR Gas Pressure Washer, 3500 PSI 10L/min, 2.6 GPM Gas Powered Pressure Washer with Aluminum Pump, Spray Gun and Extension Wand, 5 Nozzle Set, for Cars, Fences, Homes, Driveways, Patios, Furniture

Customer Reviews for VEVOR Gas Pressure Washer, 3500 PSI 10L/min, 2.6 GPM Gas Powered Pressure Washer with Aluminum Pump, Spray Gun and Extension Wand, 5 Nozzle Set, for Cars, Fences, Homes, Driveways, Patios, Furniture

Horizontal 3500 PSI 10 L/min

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Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chuck Chuck
Mr.
4.0 GPM 4400 PSI
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Cody Cody
Pressure Washer
2.6 GPM 3400 PSI
Broke after 1 use started leaking gas everywhere. Thought price was fair and it worked well until I realized gas was leaking
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zhenyu ma Zhenyu ma
Mr
4.0 GPM 4400 PSI
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Evan pickering Evan pickering
Not worth it
2.6 GPM 3600 PSI
I’ve bought a bunch of items from vevor, never been disappointed untill this 3600 PSI pressure washer I bought. The water pressure surges up and down. Won’t hold a constant pressure. Worked fine for about 4 uses. didn’t even run a full tank of gas through it yet. 😑
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Aaron Floyd Aaron Floyd
Owner
Horrible experience on trying to return this item and get a refund after they were suppose to email me a prepaid fedex label and have yet to do so. So I'm paying for a defective unit and you can't get anyone on the phone at all. Unacceptable and won't recommend anything else from this vendor.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jason Jason
Owner
4.0 GPM 4400 PSI
If you want a noisy, raw powered pressure washer then when it is working this is the one. But keeping it working is the challenge. This is a water pressure washer so why is it rusting?!! It can't get wet because water gets into the air filter then into the carburetor and then into the oil and needs a mechanic to strip it down. I have the 4400 psi model and it can be horrible to start and right now I can't start this wretched thing. I have people coming and I am wishing I had paid the extra money and got a Honda or something reliable.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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