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VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

43cc 8 inch

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ro*** ro***
Will not run , customer service does not understand
Will not start. Customer service terrible. Assembled per instruction and put tru fuel premixed ethanol fuel, brand new can. Pulled to start, ran for 5 seconds and will not start. Customer Service wanted a video of it running. IT WILL NOT RUN IT WILL NOT RUN. PURCHASED 1 YEAR WARRANTY, 3 days without needed auger
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Kevin Daniel Kevin Daniel
Mr.
It's listed as delivered, byt item was never delivered. I waited for over 4 weeks.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Todd Todd
Auger
Won’t start!!! How do I return it???
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nelson Manning Nelson Manning
Chief Engineer
Only used 1 time to test it out ran fine the first time .After that the machine woukd not start up again very disappointed with this product .Even customer service hung up on me 2 x so didn't bother to try to call back again obviously there not gonna stand behind there product .Fon t waste your time or money with this totally disgusted with the product from the word go
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Perigo Robert Perigo
Owner
It was very hard to start when I got it. Had to adjust the carburetor and hard to start after you stop it
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Justin
Waste of money
Broke first use 2 seconds after starting it blow up in my face something inside the motor failed probably never tightened right
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Carlisi Carlisi
Pierre
52cc 6 inch+8 inch
Très difficile à mettre en route ..(air dans le circuit carburateur).. mais quand elle démarre, on peut faire du beau travail !
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Scott Scott
It’s alright
Good if you’re digging in soft material like sand. Any material with rocks or compaction and it’s useless
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Rosa Montana Rosa Montana
The start isn't very good.
The machine works well, but the starter is of very poor quality; it broke and I had to buy another one.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gregory Davis Gregory Davis
Mr.
The throttle seems to be sticking or needs adjusting. It starts drilling as soon as it is started. Makes it a little difficult using it. Also wish i could have ordered the model with the two different aiger sizes and two extentions. It also took much lo ger for delivery tan expected
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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