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VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

Customer Reviews for VEVOR Post Hole Digger Gas Powered, 43CC 1250W Earth Auger, Gas Auger with 8” Auger Drill Action Design Bits, Post Fence Hole Digger for Farmland Garden Plant, Orange+Black

43cc 8 inch

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962 reviews
Nathaniel Larrea Nathaniel Larrea
Throttle cable not adjusted properly
Works great if the throttle cable was adjusted properly. Would only recommend this if you’re handy and can maintain it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Ronnie Eason Ronnie Eason
Slow shipping
Haven't received my order yet , said it would be delivered in a couple days until I purchased and now it's just stuck at ups saying shipping label created , been almost 2 weeks
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
artwilliams2@gmail.com artwilliams2@gmail.com
Suport. No phone number text and email only. Beware.
I ordered the posthold digger and it came box all damage and missing parts. It took him over a month to send the parts and 20 emails. Not understanding, I just needed nuts and bolts. The machine works great, but customer service did not help me to the point where I was frustrated. Just for nuts and bolts, I sent pictures after pictures and emails after emails. And whoever was helping me didn't understand or don't speak English, I don't think I would order again. When you have to talk to customer service via email, it's a headache and not worth it. This company does not have a phone number and will waste your time. So if you buy something from them, get ready for a headache, if something's wrong.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
imcoolru2 imcoolru2
Too much vibrations
This thing has too much vibration when using it. The shaft needs to be one piece to reduce vibration.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jmrdoherty jmrdoherty
Don't expect it to start twice in one day.
Power was great on first 3 holes. Went to start it and the pull cord wouldn't retract. Have to take apart all the casing to try and repair and not confident I wont have to replace the spring mechanism. After less than 10 pulls, this was extremely disappointing and hindered the work needed to be done.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
johndixonthompson johndixonthompson
Good Luck if you have a problem
Horribly Manuel… One or two things reference that are inaccurate such as oil maintenance. Item also came with missing parts and about six emails before somebody understood what was needed. Still a good value for what it is, but all visible signs of quality around the literature and Customerservice just make you cringe to think if you have a problem
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joseph Prudhomme Joseph Prudhomme
durability and customer service
it stopped working after putting 5 post in the ground. still waiting on a response from vevor about a replacement been a hassle to get so.ethong done its been several days since it has stopped working
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
mrg120 mrg120
Leaking
Straight out of the box before fuel was even added the Shaft seal leaked about as fast as I could add gear oil back in it , after dealing with the no customer service phone number and several chats back and forth being asked to produce the same info 5 or 6 time , I just replaced the seal myself . Horrible customer service. !!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Matt L Matt L
Leaks Fuel Like a Sieve
Leaks Fuel Like a Sieve 1 Leaks Fuel Like a Sieve 1
Unit immediately leaked all fuel out after assembly and partial initial filling of tank. DO NOT WASTE YOUR TIME OR MONEY.
0 people found this helpful
lexi0818 lexi0818
Customer service sucks
Customer service sucks  1
Only lasted a few times and started pouring fuel and then been trying to return it for 3 weeks but cannot get them to send a pre paid shipping label
2 people found this helpful
Customer Service Reply: Thank you for your feedback; we take your concerns regarding your after-sales service experience very seriously. This matter has been escalated for investigation by a dedicated representative. We will complete our review within 12 hours and reach out to you via support ticket #463644471132160. Please keep an eye on the email address associated with your order and respond to our message; we will work to provide you with an appropriate solution.

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