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VEVOR Propane Melting Furnace, 2462℉, 2 KG Metal Foundry Furnace Kit with Graphite Crucible and Tongs, Casting Melting Smelting Refining Precious Metals Like Gold Silver Aluminum Copper Brass Bronze

Customer Reviews for VEVOR Propane Melting Furnace, 2462℉, 2 KG Metal Foundry Furnace Kit with Graphite Crucible and Tongs, Casting Melting Smelting Refining Precious Metals Like Gold Silver Aluminum Copper Brass Bronze

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302 Reviews
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Dan Dan
Hobbyist
Decent burner, thin shell, only an unhardened layer of some version of ceramic wool for insulation. My home built unit cost less and is better built than this. Not sure I trust it to melt brass.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Aluminium Addict Aluminium Addict
Lame product
Ordered this to replace my Vevor 6kg furnace. When it got here I realized is was the same size furnace with a bigger crucible and less insulation. The only differences were that it was stainless instead of plain steel and had two small burners instead of one big one. The worst part was that I argued with VEVOR for over a week about taking it back even though I was paying for shipping. The finally gave me $100.00 to keep it and I sold it on FB to recover the rest.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
Lynn Lynn
Ok but not great
It’s really easy to use but the length and temperature is not accurate. I must have had it running with both propane furnaces open for around an hour and it never got hot enough to melt aluminum. I eventually just turned it off because I didn’t want to blow through a perfectly good propane tank. I tried again on another day for 30 minutes and still only turned the aluminum to ash. Disappointed. Melts pewter super fast but so does a heat gun lol.
0 people found this helpful
Ian Loomis Ian Loomis
Not working
Charged to 100%, tried to start my F350, it did absolutely nothing. I drug out my old jump pack and the old one worked just fine. Normally Vevor knocks it out of the park, not so much with this.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Kirvis Kirvis
Frau
Wir haben das Gerät Defekt bekommen, nächste Tag Vevor informiert, aber bis das Ersatzteil kam, hat ein Monat gedauert, einmal ich habe Info bekommen, dass Ersatzteil im Lager ist, ich muss noch kurz warten, nach paar Tagen ich bekomme eine Anfrage von China, wegen Zollgebühren.... och das war peinlich. Ich glaube nie wieder über Vevor, dann besser direkt Alibaba.... Viel billiger und nicht kompliziert... LG Kirvis
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Darla Darla
Owner
This product is made of poor material. Used it 2 times to melt copper and the crucible fell all to pieces. Pure garbage. I tried to get Vevor to just replace the crucible and it has been like an act of congress. Trying to get a refund now. Nay end up having to file a dispute with my credit card. Not a pleasant experience
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Billy Sharp Billy Sharp
Stay away from Vevor
This item seems like a pretty good buy. Haven't used it yet but I've bought a lot of tools/implements, plus I own an auto electrical shop so I recognize it's made fairly well. What I have an issue with is Vevor sent me a defective wire stripper and now they want to send me parts and have me repair it. Just give me a refund. Like I want to keep an item that never worked right and stopped working after a couple of minutes? Do better Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
V V
melting furnace propane
I never received my melting furnace due to the delivery people delivered it to the wrong address.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Mike Mike
Buyer
Never received it and was not given a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
P.Evers P.Evers
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Habe den Schmelzofen nicht erhalten,Obwohl er ein zweites mal geliefert werden sollte das von ihrer seite ???? . Lieferung und Bearbeitung 10 Sterne Minuspunkte. Gruß P.Evers
1 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für Ihre unbefriedigende Logistikerfahrung. Wir haben den Vorfall zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Dienstleistungen zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend bearbeitet wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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