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VEVOR Garden Dome Tent, 9.5 x 5.7 ft Outdoor Clear Bubble Tent for 2-4 Person, Weatherproof Geodesic Dome Greenhouse with Window, PVC Igloo Tents for Backyard Patios Camping Party Wedding

Customer Reviews for VEVOR Garden Dome Tent, 9.5 x 5.7 ft Outdoor Clear Bubble Tent for 2-4 Person, Weatherproof Geodesic Dome Greenhouse with Window, PVC Igloo Tents for Backyard Patios Camping Party Wedding

2.9x1.75 m

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38 Reviews
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Christine Le Goff Christine Le Goff
Tente bulle
4.5x2.7 m
Très beau rendu exactement ce a quoi je m'attendais 🥰 Très facile et agréable à monter. Ce pendant nous avons rencontré une difficulté au montage. Nous étions 2 pour le montage. Arrivé à la treizième étape nous avons été bloqué car les rondelles des boulons sont trop petites, donc ne sert à rien et bloque le montage. Par chance nous en avons trouvé dans mon atelier. Nous avons eu de grandes rafales de vent et la bulle n'a pas bougé. Je conseille ce produit, plus résistant et plus esthétique qu'un dôme.
0 people found this helpful
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Ramsey B Williams Ramsey B Williams
The completed dome
I purchased the dome on a Saturday and recieved ther dome on Monday. I started putting the dome framing together by myself. I started at 830am, I partially completed the dome by noon. The directing were easy to follow, for me, but it was missing a pieces (L), but it didnt stop me from completing the frame. You will need 2 people to put the cover over the dome. It does stick because of the PVC cover. So while I pulled, my son pulled it from.the portion of where the PVC cover was sticking. It does fit the space I had in mind, which is 13X15. Inside the dome after it was finished , i went inside and its was very warm. I plan on getting a heating and air conditioning unit for the space, so we can use it in both the summer and winter. It was disappointing to see that on the windows that are suppose to be for ventilation, doesn't have mosquito netting. All that needs to be done is placing some sand in the bags, that came with the dome. Over all for the price is worh it. Other domes with the fiberglass, would have cost around 5000 plus. The website will now allow me to add pictures.
2 people found this helpful
GHT Property Management GHT Property Management
Star Gazing Dome
With the next closest option costing 5k we went with this PVC dome. Assembly was very easy and instructions were well written. It's taken several weeks for most wrinkles to disappear and with lighting has made a nice addition to our property. NOTE: we were missing one small connector at the end of the assembly. To get this missing part sent took photos and a lot of back and forth with "customer service". A month later we'er still waiting. We also requested to just buy the part to save all the time, no responce to the request. All service seams to go directly to China, no US based support.
5 people found this helpful
Nat C Nat C
Easy set up
It was not difficult to put together, the directions were clear. My only issue is the zipper to be an issue this winter.
2 people found this helpful
Mamicaline Mamicaline
Dôme VEVOR
2.9x1.75 m
Dôme VEVOR 3
C'est notre deuxième bulle en 2 ans . Le cristal n'a pas résisté au soleil en 1 année . Nous avons énormément insister pour commander juste un cristal car la structure était encore très bien mais impossible d'avoir cette pièce détachée . Nous avons pu négocier une remise de 150 euros pour racheter une . nous venons de l'installer . En espérant qu'elle tiendra mieux au UV . A part cela, nous sommes satisfaits du rendu du produit . ( Pour Jacuzzi)
10 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jocelyn Jocelyn
Buyer
2.9x1.75 m
After the purchase, some charge were added to my credit card, I emaoled to Vevor asking about these additional charges.... Never got any reply or explanation about additionals charges creditesd to my credit card without my approval
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dee Dee
Run AWAY FROM VEVOR
2.9x1.75 m
Run far far away from Vevor. Their customer service is an absolute abomination. The order protection you pay extra for is a scam. I placed my order 2/18 was told my order shipped 2/19 with it expected 2/22. Tracking continued to say carrier waiting on package only to never arrive. Vevor made every excuse under the sun. From day to day or even conversation to conversation the information customer service provided differed. I ordered because of the great reviews. I find an actual honest review is in order after the horrendous experience I had. When people invest their hard earned money and into something so expensive they deserve quality, reliable service with integrity and you wont find that here.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Aleece  Townsend Aleece Townsend
Missing parts and no customer service
3.6x2.2 m
My garden dome arrived missing key components and after inumerable attempts to contact customer service i have received no person, no phone call, no email, no bot help nothing.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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