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VEVOR Garage Door Torsion Springs, Pair of 0.25 x 2 x 29inch, 16000 Cycles, Garage Door Springs with Non-Slip Winding Bars, Gloves and Mounting Wrench, Electrophoresis Coated for Replacement

Customer Reviews for VEVOR Garage Door Torsion Springs, Pair of 0.25 x 2 x 29inch, 16000 Cycles, Garage Door Springs with Non-Slip Winding Bars, Gloves and Mounting Wrench, Electrophoresis Coated for Replacement

0.25 × 2 × 29 in

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Ben Ben
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0.234 × 2 × 31 in
Very disappointed. After not receiving the item by the expected date. I contacted for refund. And it was sitting in transit for 2 weeks. And no effort to contact transport to cancel. Item quality and price was as expected.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gregorio Carmelo Gregorio Carmelo
Envio no recibido
0.234 × 2 × 31 in
El envio 25111500968620373095 a sido devuelto a VEVOR y aun estoy esperando el reembolso Si correos llama a mi portero automatico queda registrada la llamada , cosa que no ha ocurrido Fin del plazo de recogida, Devolución del envío por Fin del plazo de recogida 05/12/2025 09:09:58 Se ha intentado la entrega, pero el destinatario no está disponible. El envío estará disponible para su recogida en la oficina de correos correspondiente. 2025-11-20 11:48:39 Ni siquiera me han mandado algo para poder ir a recogerlo.
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Rick Rick
Torsion bars for garage door
I’m rating this based on service, not the product. Unfortunately I bought the wrong size torsion springs, maybe not Vevor fault but I did feel like there could have been a better way to help me determine the correct size. The most disappointing thing I’m finding about Vevor is it’s impossible to return or even get help doing anything. Vevor wants a video showing how it’s not working. The first thing, it’s just about impossible to make an hour long video and second, it’s dangerous dealing with torsion springs just to say I bought the wrong size.
1 people found this helpful
Customer Service Reply: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
John Turpin John Turpin
Customer service
Had a problem and talked to customer service. I did not receive an answer for my question. Not sure who I chatted with, but he was terrible! I will not purchase anything from your company again!
1 people found this helpful

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