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VEVOR Furniture Dolly, Maximum Load 1200 lbs, Heavy Duty Furniture Movers with 5 360° Rotation Wheels, Carbon Steel Panel, Furniture Lift Slider Tool Set for Appliances, Sofa, Fridge, Washing Machine

Customer Reviews for VEVOR Furniture Dolly, Maximum Load 1200 lbs, Heavy Duty Furniture Movers with 5 360° Rotation Wheels, Carbon Steel Panel, Furniture Lift Slider Tool Set for Appliances, Sofa, Fridge, Washing Machine

16.0*16.0cm
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Customer Reviews

4 Out of 5
Based on 184 reviews
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184 Reviews
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felencia.f felencia.f
Don’t buy
Fixed Wheel
I would give it a negative review. It arrived in a terrible package. It appeared that it had been returned previously it was dirty. Had pain on it and it took my bank to get involved for Revo to give me my money back. They kept offering me coupons off for me to keep it. I wanted my money back. I didn’t pay for an previously used product. And it was missing Parts.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
PBandJengrs PBandJengrs
Did not arrive
Fixed Wheel
I purchased this a month ago and I’m still waiting either for a credit or a replacement to arrive. The automated chat/email is a waste of time.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mario De Vos Mario De Vos
zeker niet kopen
Swivel Wheel
De Machine Dolly is geen kloten waard het is echt brol de wielen plooien en de bekleding van de wielen komen los . Met vriendelijke groeten, Mario De Vos
1 people found this helpful
Customer Service Reply: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
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Steve Steve
First disappointment I’ve had with all purchases
Fixed Wheel
The first time I was disappointed. Never received them shipping problems. Customer support fantastic they refunded the money immediately. Just really needed the product. So ended up going somewhere else so I could pick up. Paid more.
1 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Sinister Sinister
wish it was better
not worth the money
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Phillip Storer Phillip Storer
Contractor
16.0*16.0cm
They bent severely the first time I used them
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fred Fred
mmitigé
16.5*17.5cm
La barre de levage devrait etre carrément plus grosse et plus costaud. Peux pas lever assez haut et avec les montant plastique, pas de stabilité. Faut faire gaffe. Utilisé pour dépalcer un poele à granule. Je m'y suis mal pris et le poele a granule met tombé sur la main alors que je voulais retirer les roulettes. Résultat, un bout de doigt en moins, go Urgences. Je ne blame pas le produit mais attention quand a la manipulation.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Instable Instable
Difficile d'utilisation
16.5*17.5cm
Il y a peu de surface de contact du coup difficile de transporter une machine de seulement 100kg. Les roue ne tiennent pas en place
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Serge Serge
Damaged product
Fixed Wheel
Customer support is nonexistent. Very complicated process to file a claim
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear your experience and we take your feedback seriously. We have created a ticket for you to follow up on this issue.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Martin Martin
Manager
Very small.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!

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