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VEVOR Fuel Caddy, 15 Gallon, Portable Fuel Tank with Gravity & Hand Pump Modes, Fuel Tank Container with Wheels, 10 ft Delivery Hose & Manual Pump, Gas Caddy for Motorboats, ATVs, Gasoline & Diesel

Customer Reviews for VEVOR Fuel Caddy, 15 Gallon, Portable Fuel Tank with Gravity & Hand Pump Modes, Fuel Tank Container with Wheels, 10 ft Delivery Hose & Manual Pump, Gas Caddy for Motorboats, ATVs, Gasoline & Diesel

Hand Pressure Pump

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136 Reviews
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riceytrd riceytrd
Terrible customer service
Hand Pressure Pump
Only works when you can get the gas can higher than what you're trying to fill up. Nozzle doesn't stop the flow of gas once it starts. Piece for wrapping the hose around was broke when I unboxed it. Vevor told me to lay the can flat and it's not broke. Great customer service here.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[464061330025472], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
tj91074 tj91074
Hose is fragile and cracks EASY
Electric Pump
Tank is great and sturdy, wheels nice. HOWEVER, the delivery hose SUCKS!! It get brittle and cracks and then you have no way to empty the 15 Gal of fuel!! How can I get a new delivery hose?
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nicolas Fournet Nicolas Fournet
Qualité
Hand Pressure Pump
Qualité 1 Qualité 1
Produit de très mauvaise qualité, 1 roue a déjanté et 1 roue c'est littéralement casser seulement 2 semaine après la reception. Le SAV m'a renvoyer des roue alors que je souhaite 1 avoir.
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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gzs08 gzs08
Very disappointing
Don’t deal with Vevor. I had over 6 emails confirming delivery “today”. All failed. Total waste of 4 weeks where I needed the product. Will source elsewhere and suggest you do the same.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Kevin W Bussard Kevin W Bussard
Supervisor
Hand Pressure Pump
The axel was not in on on side and the handle nozzle does not shut off.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Larry H Larry H
Owner
Hand Pressure Pump
Nozzle leaks cannot get fuel out Very easy Over All very disappointment ! First chance I get I will get rid of it.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brandstof pomp Brandstof pomp
brandstofpomp
Electric Pump
had toch wat beter kwaliteit van de pomp verwacht komt wat simpel en goedkoop over. wielen zijn ook niet echt het beste wat er op de markt is is alles plastiek en te licht/ goedkoop
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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marty marty
product support non existent
I have my new fuel caddy and it leaks oil on its first use and i have not been able to contact vevor as they have made the system extremely hard and difficult to use i have tried for at least 2 to 4 hours no luck
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Nathan Richardson Nathan Richardson
Owner of business
Hand Pressure Pump
The tube had a leak in it, so I would like another one if possible, I cannot store gas in a container that slowly leaks from the tube. Besides that it works fine
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Carsten Allers Carsten Allers
Kraftstofftrolley
Hand Pressure Pump
Eigentlich eine prima Sache. Der Trolley ist praktisch und mit seinen Rädern leicht zu bewegen. Die Handpumpe funktioniert gut. Lediglich die Schlauchhalterung ist eine komplette Fehlkonstruktion. Der Schlauch ist viel zu starr um ihn so klein aufzurollen. Bei etwas stärkerer Beanspruchung beim Aufwickeln springt der Schlauchhalter aus seiner schwachen Halterung.
0 people found this helpful
Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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