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VEVOR 1.8 Gal/7L Fruit and Apple Crusher, Large Manual Grinder, Stainless Steel Fruit Scratter Pulper for Wine Cider Apple Grape Pressing, with Roller Handle for Kitchen Home, Green

Customer Reviews for VEVOR 1.8 Gal/7L Fruit and Apple Crusher, Large Manual Grinder, Stainless Steel Fruit Scratter Pulper for Wine Cider Apple Grape Pressing, with Roller Handle for Kitchen Home, Green

Customer Reviews

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188 Reviews
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Paul Paul
Mr
Red 3 L
Communication with transport - crap. Item got sent back to sender, no communications, no refund no nothing. Sad , very sad customer experience.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Reza Reza
Not a good product
White 12 L
I have used this product for three different fruits and Iit is not useful at all. Customer service is very poor. I will not recommend this product to anyone. Do not waste your money on this product.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Khai Khai
It broke
White 12 L
Not a great product. Broke on my second use of it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Brandi Brandi
Could find better
Red 6 L
I would recommend buying a better quality one if you want one of these.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Eric Christensen Eric Christensen
Don't buy this: Too light duty to press apples
Red 6 L
Don't buy this. I tried to press apples (well crushed in a crusher beforehand) and it was more than the press could handle. Clamped it solidly to the bench and working very hard to turn it. Not putting enough pressure to get juice out and the threads on the rod were binding, tearing into each other, shedding metal particulate into my juice. It's garbage construction. Do not buy this.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Peter Tulumello Peter Tulumello
Missing Parts and over a month of requests
6 L
The unit came with poor assembly instructions and missing parts. It leaks grape juice down the center shaft. Reported the missing parts before using it and they gave me the run around asking me to photograph all the parts that I received so they could determine what is missing. Using the parts list in the lousy assembly instructions, I informed them what I was missing. Well that wasn't good enough for them, and they needed me to photograph the shipping code from the box. Incredibly after two weeks they tell me that they will send the parts. A week and a half later, they say that the parts went missing while in transport. I get a message offering me a $20 refund. Do not buy this wine press!
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
boitalogic boitalogic
particulier
Red 1.5 L
Les bras du pressoir sont trop petits pour obtenir une pression suffisante malgré un graissage à la graisse alimentaire de la vis, le principe vis écrou est trop mal ajusté il y a un frottement important malgrè la graisse. Ou peut-être s'agit-il d'une pièce défectueuse. J'obtiens dans tous les cas plus de résultats avec n'importe lequel autre ustensile de cuisine.
4 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Lea Roete Lea Roete
Mevrouw
Red 1.5 L
Het bovenste plaatje is niet zwaar genoeg. Daardoor worden de vruchten niet geplet en krijgen we niet genoeg sap. Moeten terug overgaan naar het gebruik van de neteldoek.
1 people found this helpful
Customer Service Reply: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om te verbeteren. We zullen uw feedback doorgeven aan het betreffende team zodat we de nodige verbeteringen kunnen doorvoeren. Nogmaals bedankt voor uw waardevolle feedback! Het spijt ons te horen dat ons product u problemen heeft bezorgd. We begrijpen hoe frustrerend een storing tijdens gebruik kan zijn. We willen dit graag zo snel mogelijk voor u oplossen! Vergeet ook niet dat u contact kunt opnemen met onze livechat of onze e-mailklantenservice om u te helpen!
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