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VEVOR Folding Shopping Cart with Removable Waterproof Liner, 149.7kg Large Capacity Jumbo Grocery Cart with Dual Basket, 360° Swivel Wheels, Dense Metal Mesh Base, Heavy Duty Utility Cart for Shopping

Customer Reviews for VEVOR Folding Shopping Cart with Removable Waterproof Liner, 149.7kg Large Capacity Jumbo Grocery Cart with Dual Basket, 360° Swivel Wheels, Dense Metal Mesh Base, Heavy Duty Utility Cart for Shopping

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Julie M Julie M
Not a good buy
These are terribly made and the basket never wants to stay on I've had two zip tie it to the piece the hardware that holds the bent metal together has broken and been replaced once already and is already broken again and I've had to Jerry rig the entire things together. I unfortunately bought two of these and I'm always so scared to put anything on them because of how flimsy they are absolutely waste of money which is really sad because I love everything I buy from Vevor
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464967786650624] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
margaretlisabelote1066 margaretlisabelote1066
Shopping Cart
This is a cart capable of holding items. Again I ordered and paid for the 330lb holding cart including protection insurance for delivery and protection insurance for accidents but again the descriptions changed to the 210lb cart based on the insurance coverage that I did not request for 210lb holding cart. The prices changed also showing a different receipt and description of the product. I took snapshot pictures before,during, at and after the selection as well as payment. The front wheels do not go over sidewalks cracks, lumps,bumps nor rocks or small objects instead I have to backup and go around. Using as intended but not smooth walking with the cart. Rear wheel bearing came out at the fault of a transportation driver who dragged the cart sideways. 30 days minimum wear of wheels. Uploaded picture keep failing.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464717254580224] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
eko0219 eko0219
Cheap
This is cheap for the price! I have had it just over a year and the wheels are messed up. I would not recommend!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
jaooakes@gmail.com jaooakes@gmail.com
Don’t buy
Wheels won’t stay on. Do not recommend
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
MIguel MIguel
Ruedas mejorables. El resto, bien.
El carro en general está bien. Pero NECESITAN ponerle unas ruedas más grandes. Esas ruedas son pequeñas y duras y al andar por la calle es muy ruidoso y es difícil de usar si el suelo no está en muy buen estado. Además del ruidoso, el exceso de vibración hace sufrir al resto del carrro. Ponerle unas ruedas más grandes debería ser un cambio sencillo y de bajo coste. Por favor!!
1 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartes tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Ddixon Ddixon
Homemaker
This was a gift for my brother-in-law and as of yet he has not used it so I gave it a neutral rating. I will update when he has said whether he likes it or not.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us.Your valuable feedback will help us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Dena Sanford Dena Sanford
Lighter construction than expected
Wire on basket is thin, and overall construction is weaker than standard quality commercial "laundrymat" style carts. Over all for light use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
jesse jesse
owner
wheels do not tighten all the way. I need to tighten them everyday or else they get lose and fall off. other than that, it's good
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Eva Eva
Se rompió el tornillo al primer uso
El día que lo estrené se partió la cabeza del tornillo por la mitad, por lo que la experiencia no ha sido del todo buena. Es ancho, por lo que no pasa por cualquier puerta, esto hay que tenerlo en cuenta, en general me gustó y el tema del tornillo lo están gestionando desde atención al cliente pero creo que es importante comentarlo. Gracias.
0 people found this helpful
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Pauline Pauline
Haven't Used Yet
I'm a senior who lives alone and I haven't used the cart yet because I'm having a hard time trying to figure out how to get the big wheels on. Small wheels were easy but the big wheels are a different story. Instructions aren't that great.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.

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