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VEVOR Firewood Rack with Waterproof Cover, 8 ft Outdoor Firewood Holder, 1/2 Cord Storage Metal Log Holder, 660lb Max Weight Capacity, Top Covered, Powder-Coated Wood Storage Rack for Fireplace Deck

Customer Reviews for VEVOR Firewood Rack with Waterproof Cover, 8 ft Outdoor Firewood Holder, 1/2 Cord Storage Metal Log Holder, 660lb Max Weight Capacity, Top Covered, Powder-Coated Wood Storage Rack for Fireplace Deck

257x36x117 cm
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Customer Reviews

4 Out of 5
Based on 248 reviews
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248 Reviews
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Samuel R Samuel R
ARTICLE MANQUANT DANS MA LIVRAISON !!!
Il manque ce produit dans ma livraison !!!!!!!!!!!
1 people found this helpful
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gfrank8151 gfrank8151
You very well may not get what you ordered.
386x36x117 cm
The Vevor Firewood Rack with Waterproof cover 150x14x46 is what I ordered and what I got was a Folding door gate. I am trying to get this resolved however I'm having trouble getting all the pictures together that they are requiring in order to resolve my issue.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1793046225103], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
DRC DRC
Caution: The cover does NOT accommodate wood longer than 12"
In general, the rack is well-built and easy to assemble and is a good value for the price. However, please be aware that the included cover does not accommodate wood that extends beyond the rack frame, which is about 12" wide. That makes the cover pretty useless for typical firewood. I bought this rack specifically because I needed a cover. Had I known that the cover only accommodated 12" wood, I could have saved money by buying a less expensive rack without the cover.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Marc Marc
déçu
259x36x117 cm
Les fermetures éclaires sont fragiles, la matière après 1 an se rigidifie
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Wendall Hinkley Wendall Hinkley
Firewood rack
386x36x117 cm
Everything was great except for the zippers they didn't even last one season
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Tartif Tartif
Mal usiné
259x36x117 cm
Mal usiné 1
Un des tubes n'était pas correctement usiné. Il manquait deux perforations pour passer les vis-écrous.
5 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Clem Nadeau Clem Nadeau
Long wood rack
386x36x117 cm
Came damaged, sent bent pictures and badly wrapped as previously returned. You wanted more pictures as I didn't have time. I've been and still vacationing in Paname. So I guess I will not be ordering from Vevor again as I did like tis site as you can see from my previous orders. Take care.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bruno Bruno
Pour bien stocker son bois
386x36x117 cm
Malheureusement je ne peux pas Faire de commentaire ne l'ayant jamais reçu. Merci à Vevor Pour leur réactivité et le remboursement de ce produit
1 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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