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VEVOR Essential Oil Distillation Kit, 500ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with Alcohol Lamp, Ceramic Mesh and 24, 40 Joint, 28 pcs Set

Customer Reviews for VEVOR Essential Oil Distillation Kit, 500ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with Alcohol Lamp, Ceramic Mesh and 24, 40 Joint, 28 pcs Set

1 500 ml
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Customer Reviews

4 Out of 5
Based on 109 reviews
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109 Reviews
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Tesha Tesha
32 piece distillation kit
32 piece distillation kit 3 32 piece distillation kit 3
Shipping was fast and it was packaged well. However the Graham condenser coil was broken. It should have been filled with small styrofoam beads to prevent the coil from bouncing around during shipping. Now the customer service I'm finding out, is very poor. If I would have bought this on Amazon they would have already mailed another condenser out. As far as quality, well you get what you pay for. It's par for the price.
1 people found this helpful
Molnár Tamás Molnár Tamás
Didn’t arrive fully
The package did not arrive with all the things inside, instead of 5, i got 3 stoppers and i did not get ph paper
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nadia Nadia
Apparecchio non adeguato per estrarre olii essenziali
1 500 ml
Ampolla dove mettere la pianta a diretto contatto con acqua ebollizione e questo rovinale caratteristiche olii essenziali. Un apparecchio del genere non va bene per estrarre olii essenziali perche' troppo piccolo e la quantità estratta inesistente. Io lo avevo comprato come prima esperienza per preparare olio essenziali a casa ma è stato un completo fallimento. L' alambicco in rame è la soluzione migliore mi sa.
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Mel Mel
Leaky Garbage
1 500 ml
Leaked right out of the gate. Followed all instructions prior to first use. Sep funnel had a bad leak as did 2 of the gaskets. Took FOREVER to get a refund from Vevor. Do not recommend.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Hauty Sandra Hauty Sandra
Distillation HE
1 500 ml
Très déçue ! L'appareil fuit et le SAV est injoignable. Photos envoyées par mail et aucune réponse.
0 people found this helpful
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Deb Deb
Person
1 500 ml
I received the product broken and I created a ticket for the broken product. But they haven’t replaced the broken item.
3 people found this helpful
Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
Gaspipe Gaspipe
Mr. To you
HOW CAN I REVIEW THIS WITHOUT RECIEVING IT? How when? I’ve been on the phone, emails to get a person at custom service to help. NOT ONE PERSON!!!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nicholas Grubach Nicholas Grubach
YHEO-6
Came scratched and used very upset, hope they’ll fix this issue I’ll happily send this back in its original packaging, I would like either a replacement or a refund, I’ve only had good experiences with Vevor but this is trash.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Bryce Bryce
Never sent
I have waited a day and have not been updated on the delivery and the ups code says they never received it
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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