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VEVOR Electric Car Jack Hydraulic Jack 5 Ton w/ Impact Wrench 6.1-16.5 inch

Customer Reviews for VEVOR Electric Car Jack Hydraulic Jack 5 Ton w/ Impact Wrench 6.1-16.5 inch

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Customer Reviews

4 Out of 5
Based on 1188 reviews
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1188 Reviews
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Joan Joan
Damage
The item was totally damaged not working properly, la calidad es baja y el taladro no funciona está corrido
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mcmckoy Mcmckoy
Owner
While the light and jack worked ok, the air compressor only got to 30 psi and I needed 75 psi. The electric torque wrench was a joke would not loosen most of my lug nuts even when I broke them loose with a lug wrench. Don’t know if Vevor will take it back without the original cardboard box but I’ll ask
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Pedro Pedro
P
Como elevador funciona bastante bien usado 3 veces, como inflador no vale, a la segunda vez que lo use para inflar una rueda de una furgoneta que va a 5 km de presión, se quemo. Dinero tirado
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayudas a mejorar. Transmitiremos tus comentarios al equipo correspondiente para que realice las optimizaciones necesarias. ¡Gracias de nuevo por tus valiosos comentarios! Lamentamos mucho que nuestro producto te haya causado problemas; entendemos perfectamente lo frustrante que puede ser un fallo durante el uso. ¡Queremos solucionarlo cuanto antes! Recuerda también que puedes contactar con nuestro chat en vivo o nuestro servicio de atención al cliente por correo electrónico para ayudarte.
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CRIC ELECTRIQUE CRIC ELECTRIQUE
remboursement
tout est fait pour ne pas rembourse le produit avec une proposition dérisoire de 30 euros que j'ai pas reçue nous discutons avec un robot c'est nul
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. Nous prenons vos commentaires très au sérieux. Nous transmettrons immédiatement vos préoccupations à nos équipes du service client et du service après-vente afin d'améliorer la situation. Merci beaucoup pour votre contribution ; vos commentaires sont essentiels pour nous aider à résoudre ce problème et à améliorer notre service.
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Hamid Hamid
Mr.
Upon arrival, I noticed oil leakage. If this continues, it will be out of use. I am going to check if oil leakage is caused by movement, if so, this jack is defective and not safe to use
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Viel Viel
Cric électrique
Bonjour. J'ai fait une permutation de roues sur mon fourgon aménagé première roue très bien fonctionné, deuxième roues il c'est mis à pleuvoir les interrupteurs ont pris l'eau le cric électrique c'est arrêté de fonctionner obligé de le mettre à sécher pendant 1 heure pas terrible pour du matériel de dépannage. Pouvez vous me donner une réponse pour ce défaut. Merci. Cordialement
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Lewis Lewis
24092600953016153983
The impact wrench broke the first time I used it trying to remove the tire from my 2016 Ram pickup. The hydraulic jack works fine. I'm trying to find out the warranty information on this unit but have been unsuccessful.
0 people found this helpful
Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
Paul Malay Paul Malay
Air Compressor Broke
The air compressor broke after 3 uses. The jack and impact wrench work good. The cord is too short for use on full size pickups
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Elias Martinez III Elias Martinez III
Quality isn’t what you would think
Quality isn’t what you would think 1
Bought the 5 ton Vevor Compressor Jack Kit and it came in all thrown in the case and the door on compressor was broken.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Javier Munoz Javier Munoz
Mr
This is the second time I ordered this and this is the second time I haven’t received it so I can’t review something. I never got. Very disappointing.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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