Customer Reviews for VEVOR Beverage Dispenser, 5 Gallon Drink Dispensers for Parties, Plastic Juice Dispenser with Spigot and Lid, Iced Tea Lemonade Juice Water Dispenser, for Restaurants, Hotels, Parties, 2 Pack

The spouts broke within the first hour of use. Poor quality

Hey hey this was never delivered and the review email is the first one I have gotten

This buying experience with VEVOR has been a nightmare. We ordered this product because the date it said it would be guaranteed to arrive by was before the event we needed it for… yet it arrived the week after the event. We then open it up to use for an upcoming event to realized that it’s cracked by where the lid hinge is and therefore won’t work to hold liquid and is a broken defective product. I reached out to VEVOR support with pictures of the damage and the situation and after a lot of back and forth and auto generated replies from support saying I’d get a response in 48 hours… I finally get a response back offering me a $20 refund to my original payment method. Is that a joke??? Genuinely not sure how a $20 refund is at all sufficient for a broken product that arrived too late for what we needed it for in the first place. Be careful about what you buy from here I guess, as they make the return/refund process so long and infuriating that they hope you just give up I assume. Really hoping someone actually makes this right, all I want is to send back the broken product and get my money back…

Arrived damaged. Crack in glass container. Contacted merchant requesting refund. Was advised response in 2 days. Kept merchandise for a week, no response. Disposed of merchandise, will never buy anything from here again.

I put it together as instructed, tightened super well and it still leaks. I personally am using it for oil and even that leaked. Water would be worse. Had to pull my oil out. Also don't like that it can't sit on a flat table. The spigot is too low.

Le produit Fuit des la première utilisation je ne recommande pas ce produit. Pas qualitatif . Qualité médiocre

I purchase this and used it for a company event, the right was leaking. I reported it to Vevor who made the return process painful asking for evidence and a video. Through various correspondance, I finally gave up. Disappointing.

terrible. I didn't received the silicon base! But worst, Veror assistance, once I report that, ignore me with some kind of AI assistance. No comment