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VEVOR Dog Door for Sliding Glass Door, 75 7/8" to 80 11/16" Adjustable Height, Aluminum Alloy Frame with Flap and Lock, for Extra Large-Sized Dogs, 180° Swing-Open Sliding Glass Pet Doors for Renters

Customer Reviews for VEVOR Dog Door for Sliding Glass Door, 75 7/8" to 80 11/16" Adjustable Height, Aluminum Alloy Frame with Flap and Lock, for Extra Large-Sized Dogs, 180° Swing-Open Sliding Glass Pet Doors for Renters

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Customer Reviews

3 Out of 5
Based on 12 reviews
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12 Reviews
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PJC PJC
Homeowner
Poor communication. Cannot speak with a person. After many texts back and forth it doesn’t fit correctly. I requested to return for refund and that was never addressed. The video I tried to send was not acknowledged. Very disappointing would not recommend this product. Instructions skipped over several steps and the video made it look so simple. Maybe if you work there or have installed several.
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Janet H Janet H
Dog door HUGE DISAPPOINTMENT
Did not fit at described Not easy install as advertised Could not install so total waste of time & money
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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