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VEVOR Dog Door for Sliding Glass Door, 75 7/8"-80 11/16" Adjustable Height Doggy Door for Sliding Doors, Aluminum Frame Tempered Glass Pet Door with Hinge Structure Flap and Lock for Medium-Sized Dogs

Customer Reviews for VEVOR Dog Door for Sliding Glass Door, 75 7/8"-80 11/16" Adjustable Height Doggy Door for Sliding Doors, Aluminum Frame Tempered Glass Pet Door with Hinge Structure Flap and Lock for Medium-Sized Dogs

Size L

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151 reviews
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jp jp
patio dog door
Size M
Seems to work good so far. Well constructed.
0 people found this helpful
Kristina Kristina
Overall, we are pleased and would recommend
Size M
The positives: Assembly went smoothly and doggie door actually fits in a shorter profile door. It's also secure. We've reduced the amount of accidents our 3 dogs were having by like 95%, which is why we got it! On the down side, the doggie door is thin compared to the sliding glass door, and there was no included insulation or weather stripping for the sliding door to butt up against it.
0 people found this helpful
Ro Ro
Fermeture du clapet
Size M
Le blocage de la porte est assez difficile à bloquer il faut tourner mais je se bloque pas toujours
1 people found this helpful
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Brooklyn Brooklyn
Medium size is for a small dog, and not to fat!
Size M
If the doggie door arrived and didn't have bent frame and missing parts it would have been a good purchase just note that the size medium flap door is not for anything larger than me maybe in 15 lb small dog a medium sized dog will not fit through that at all and it's also kind of tough for the small dog and two push open the flap and if your door frame is Any Which Way But Plum Square you would have to improvise and put shims to keep it level and secure
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Charlie H. Charlie H.
Lacking Customer Support
Bought for my dogs to use going out my patio door. Have some issues but can’t seem to get ANY SUPPORT. Phones didn’t help, email didn’t help. Customer Service MUST BE ON VACATION.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[464222540150784], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
Véronique Véronique
Attention aux différents modèles en taille Mqui n'ont pas la même taille de porte
Attention aux différents modèles en taille Mqui n'ont pas la même taille de porte  2
Chatière pour porte coulissante de belle qualité, dommage qu'elle ne soit pas aux normes des fenêtres Française au niveau de la hateur , de plus le M que j'ai reçu correspond plutôt à du S, sachant que chez vevor dans la taille M il existe deux tailles de portes , une en 210x311 MM et une autre un peu moins cher en 133,4x206,4 et oui pas assez haute et passage trop petit pour un main coon sachant que sur la photo apparaît un yockshire cela est vraiment trompeur, je suis très déçu.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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erika erika
Never arrived
Never arrived
0 people found this helpful
Customer Service Reply: Agradecemos o seu feedback. Pedimos desculpa pelo incómodo causado pela não entrega do pacote durante o processo de envio. Designámos um especialista para entrar em contacto consigo no prazo de 12 horas através do ticket nº 464628497397760 para lhe apresentar uma solução adequada. Por favor, verifique o seu e-mail no endereço associado ao seu pedido e responda à nossa mensagem.
Jl*** Jl***
Bad product
Locking mechanism broke on day 92 so I cannot return it. So frustrating. DO NOT BUY
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Barrie Barrie
Ms
I am 5’3 and under 120lbs. I have to go sideways to walk in and out. My husband cannot comfortably make it in or out the door. The door does not lay flush making a sizable gap that allows insects and weather in. There is no way to lock your sliding glass door. The aluminum and glass are very thin and will cause issues whether trying to keep house cool or warm during seasons.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a reply to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Donette Monsen Donette Monsen
Doggie door
Got the doggie door pretty quickly, but it was not put together well and was unusable - could never speak with any customer support - they only email. They said they would send me replacement parts and after 3 weeks never got them. They said they got “lost” in shipping and tried to offer me a $57 credit instead. When paid $175 to start. So annoying - asked for a full refund and they finally agreed after I sent it back.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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