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VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Customer Reviews for VEVOR Diesel Heater Glow Plug Kit, Ceramic Glow Plug Repair Kit, Air Diesel Parking Heater Part with Removal Fitting Tool, Diesel Heater Rebuild Kit for 2KW/5KW/8KW Diesel Heater Replacement

Spark Plug
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Customer Reviews

4 Out of 5
Based on 250 reviews
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250 Reviews
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Karen Elaine Eastes Karen Elaine Eastes
Vevor heater
Spark Plug
I had to purchase the glow plugs because the original heater that we bought did not work. I tried to phone and contact customer service to let them know with no avail. I had to buy two new glow plugs in order for the machine to work. Got the glow plugs. The first machine I bought does not work using it for parts for the second heater that I bought The kids wrecked the box. I was unable to return the first heater, but now I got the second heater and parts that I’m using from the first heater unfortunately I wish that you would have a comment section and a review section in your app so we can communicate with you. This is the only email I was able to send to you or only recap about what my experience was with your first machine. I was not happy. It didn’t work at all the second heater that I bought works well guess I got lots of parts to deal with in the first one.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Bob Brown Bob Brown
Owner
Spark Plug
Been waiting over 8 weeks and still do now have the product First time ordering from vevor it's self and not happy with the results. Was ready to purchase a second one until now
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mike Mike
VP
Spark Plug
I wouldn't know since I never received it. It was supposed to be delivered in 3 days and after 3 weeks I finally cancelled it since I finally got a response it was lost in shipping. They did however promptly refund me.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
dana dana
home use
Spark Plug
never received mail was on strike and was not shipped by courier...............................................................................................................................................................
0 people found this helpful
Doesnt fit their Diesel heaters about 1/4 too smal Doesnt fit their Diesel heaters about 1/4 too smal
Doesnt fit their Diesel heaters about 1/4 too smal
Exhaust Pipe Kit
Does not fit their Diesel heaters about 1/4 too small, I had to snip the ends and put heating tape on it to make it fit as I needed to get if fixed in a hurry.
4 people found this helpful
Gary Booher Gary Booher
Not recieved
Exhaust Pipe Kit
Received the two heaters never received the piping kit last I saw it was in anchorage Alaska I am in Connell wa still haven’t received it or a refund
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pepe Pepe
Excelente calidad
Exhaust Pipe Kit
Muy buena relación calidad - precio, el montaje es muy fácil y robusto.
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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gerard bison gerard bison
Trop court
Exhaust Pipe Kit
Trop cours les tube pas d'extetion possible car c'est du papier a l'interieur
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Yan landry Yan landry
Vevor heater 8k
Exhaust Pipe Kit
Fonctionner 2 mois, mais la arrete tout seul, code e5 e6 e9, bref pas satisfait de la qualité , pas fiable, honnêtement je suis déçu. 200$ au poubelle
0 people found this helpful
Customer Service Reply: Cher client, nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Pour obtenir de l'aide, veuillez consulter notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Veuillez y soumettre un ticket pour tout problème non résolu ; notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
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Gilles Bruneau Gilles Bruneau
Professional Buyer
Exhaust Pipe Kit
Wrong size pipe for the 2KW heather. To big…
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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