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VEVOR Diesel Heater, 8KW, DC 12V/24V, Portable Diesel Air Heater with Remote Control and LCD Screen, Fast Heating Low Noise, 10 L Large Fuel Tank for Vehicles, Vans, RVs, Campers, and Trucks

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V/24V, Portable Diesel Air Heater with Remote Control and LCD Screen, Fast Heating Low Noise, 10 L Large Fuel Tank for Vehicles, Vans, RVs, Campers, and Trucks

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Customer Reviews

4 Out of 5
Based on 124 reviews
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124 Reviews
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Brian Brian
Heat User
Horizontal
Haven't used the product yet, alot of issues with delivery, mediocre response time and offered a refund of $20 as a gesture of good faith but nowhere to respond and asking for account numbers or friends account numbers to send refund to------------ would be easier to refund the original account that paid for it but what do I know.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
matt brown matt brown
Garbage
Horizontal
This thing worked for 2 hours then quit i have been playing back and forth with there so called team jumping through hoops trying to prove it's defective... after sending the video they requested I've gotten silence and a window on the chat that says im up next for over 24 hrs don't buy these they are faulty
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Frank Frank
Maintenance
Horizontal
Doesn’t work I tryed to let VEVOR know but they didn’t get back to me
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
fog bay fog bay
boss
Horizontal
We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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