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VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Remote Control and LCD Display, Fast Heating Low Noise, 5 L Fuel Tank for Vehicles, RVs, Vans, Tractors and Trucks

Customer Reviews for VEVOR Diesel Heater, 8KW, DC 12V/24V, All in One Portable Diesel Air Heater with Remote Control and LCD Display, Fast Heating Low Noise, 5 L Fuel Tank for Vehicles, RVs, Vans, Tractors and Trucks

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fog bay fog bay
boss
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We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Zachary Zachary
Never received my order
Separated
Never received my order and customer support wouldn't do anything about it just said sorry about your luck
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Craig Craig
Work when it wants to?
Separated
Started out great, quick shipping, easy setup, seemed to put out good heat but after using the heater a couple of times it started to throw an error code. The heater will run for anywhere from 10 to 15 minutes before it will shut down, after shutting down and letting it cool off the heater has run for an extended period of time but don't think its something that should run unsupervised. After watching several reviews it seems that these heaters either work flawlessly or they don't, hopefully you'll have better luck with your purchase. Would not recommend based on my experience with the item.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
JOSH JOSH
Pissed off customer
Separated
Ordered a month ago and still haven't seen it.
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.

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