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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Orange Horizontal All in One 

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2615 reviews
Steven Birge Steven Birge
vevor diesel heater
vevor diesel heater  2 vevor diesel heater  2 vevor diesel heater  2
it didnt work when i got it all it did was blow fuses and the wires got hot and i asked vevor for a replacement or refund and they told me i need to take it apart and look at it well im no electrician and i bet most of the people that buy these are not either but i did everything looked good so now they want to send me replacement parts instead of a heater that works or a refund so i guess if you buy something from vevor they expect you to make their product work i have had this heater for almost a month now and still have not been able do to faulty equipment and takes weeks to receive parts
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience you experienced with the product. Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Jason Golightly Jason Golightly
diesel heater
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Mark
Owner
Orange Horizontal All in One 
Owner 1
I received this heater December 6 opened it took it out of the box plugged it up. It never worked. I reached straight out to them told them it was defective. I asked them to replace it. They offered to send me a switch. I told him I was not accepting any parts for it to to fix it they refused to replace it or refund me the purchase price they offered me $26 refund and told me I could keep it. I told them I absolutely not. I wanted it refunded or exchanged. They stopped communicating our reach out to PayPal Paypal gave them two months to do something about the heater. I haven’t heard anything from anyone. I’ve still got about two weeks left before PayPal steps in everything else I have bought from this company has been good but at the point you send something to someone that is junk and doesn’t work there’s not much to say about your company when you won’t replace it Thank you and consideration when you buy something from them
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Boss
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
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nobody
Orange Horizontal All in One 
don't know never got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Mark Shumaker Mark Shumaker
Owner
Orange Horizontal All in One 
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mike Puchlak mike Puchlak
Defective
Orange Horizontal All in One 
Ran shortly , overheat code shut down , adjusted ex. Tube .still overheated
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Smith Richard Smith
Pissed
Orange Horizontal All in One 
I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
KEVIN KEVIN
Automatic Control is worthless
The automatic temperature setting is terrible at holding the temperature. It turns on about 5 deg below the set point and doesn't increase the power until 10 deg below the setup point.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Doesn't provide the rated btu's
The heater's controls are confusing and hard to navigate also the heater doesn't seem to provide the 8kw (27,000 btu) that it is advertised to produce.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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