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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Orange Horizontal All in One 
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Customer Reviews

4 Out of 5
Based on 2626 reviews
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DRAG DRAG
Serge
livraison très beaucoup trop longue et 2 commande toujours pas reçue
0 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Diesel heater Diesel heater
Homeowner
Received heater, everything seems good except didn’t get exhaust tube or muffler, what can be done?
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ivan Korey Farnworth Ivan Korey Farnworth
Owner
Haven't gotten it to work as described. It works but just barely.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chhis Chhis
Shop owner
Orange Vertical All in One
Runs great when it feels like it. Out of the box it shuts down often due to overheat protection. Other times it’s a startup failure code.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mark Mark
Faulty wiring in power
Well I got to use the heater three times before it wouldn't ignite anymore and after breaking the control panel realize that you can't even buy a new one for it. So I had to buy a new unit which now is working and works great compared to the last one. But I also discovered that your last one the wiring was underrated to run it
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John John
Mr.
Showed up with a crack in the fuel tank, diesel everywhere the first time i went to run it. I plastic welded it, which is annoying considering it's brand new. I run it with an M18 to 12v adapter and I does its job. The controller app is a convenient feature.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
J long J long
Diesel heater
Orange Vertical All in One
Works most of the time. Occasionally get an error for E5 which means its gotten too hot. Sometimes I don't too. I don't know what the deal is. After talking with vevor, they where going to send a new temperature sensor. A few days later, they said it was lost and they would not be sending another. That they would refund 20$ instead. If you can afford a quality one from a different supplier, I go for it. If you want cheap, get this one.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paul Paul
Product Design Technician
Orange Vertical All in One
Great product overall. However, my particular unit shuts off for overheating in Gear Mode on all settings frequently. Also, if you do not install the combustion air intake hose outside you will smell diesel when the unit is in power down and power up mode.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anita Jo milsted Anita Jo milsted
Owner
Orange Vertical All in One
I’ve been trying to return it because it does not work
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Patrick t Patrick t
First one runs great the second one's junk
Orange Vertical All in One
I purchased two diesel heaters from your company the first one I got runs great the second one I got is bad I've had nothing but trouble with it.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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