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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Square Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Boat and Trailer

Orange Horizontal All in One 
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Customer Reviews

4 Out of 5
Based on 2626 reviews
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2626 Reviews
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tkefrost tkefrost
Assembly complicated
Without APP No Plateau Module 8 kW
Waaaay too complicated to assemble. You even have to drill and tap your hole in the diesel tank to hook up the fuel line.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rehabduo rehabduo
Hasn’t shown up
Red Vertical All in One
I have not received this item yet.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We apologize for the inconvenience caused by the package not being received during the shipping process. We have assigned a specialist to contact you within 12 hours via ticket # 464343784896512 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
thatfastkid. thatfastkid.
Pass on this one.
Red Vertical All in One
Compared to all the other be ore items I have purchased this one is very low on the quality scale. Starting with the hose clamps are better off in the trash. Both the intake tube and outlet tube for air are very flimsy. The plastic vent to direct the air is no better. Upon reading through the manual a d troubleshooting my pump would move the fuel. Waiting for vevor to respond to my email to setup a return.
2 people found this helpful
Customer Service Reply: Hello! We are sincerely sorry to hear that you had a disappointing experience with our after-sales and customer service teams; we take your comments very seriously. Thank you for bringing this to our attention—your feedback is essential in helping us rectify the situation and improve. We have noted that the issue you reported has been resolved via email. We are glad that your concern was addressed promptly. Please do not hesitate to reach out to us again if you have any further questions.
richardb2244@gmail.com richardb2244@gmail.com
Return wrong unit
Must return it it's the wrong kilowatt I ordered a 8 kilowatt not two kilowatts returning tomorrow
0 people found this helpful
dustybrown8 dustybrown8
The fact they don’t follow up
Box was smashed. Not vevors fault but they aren’t getting back to me on a refund and replacement
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ha*** ha***
Didn’t receive it
I did not receive it they sent it back to sender today cause they couldn’t find my address and I was so mad I was looking forward to using it this winter in my car but I guess not I’m so frustrated
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevorsucks Vevorsucks
Don't order anything from Vevor
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
if*** if***
Item not arrived
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Jeff Peterson Jeff Peterson
Mr
Orange Horizontal All in One 
This thing makes heat, but don't let anyone fool you into thinking it will heat a 2 car garage. Max air temperature I measured was 180 degrees. This will keep your dog house or chicken coop warm but not much else.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jeremie VanDeusen Jeremie VanDeusen
Owner
Orange Horizontal All in One 
After receiving it wouldn't fire up after trying to get through with customer service for a week I searched the issue on line. Ordered a glow plug off Amazon no issues sense. YOUR CUSTOMER SERVICE SUCKS
0 people found this helpful

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