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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Vertical Type No 8KW-Orange
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Customer Reviews

4 Out of 5
Based on 2635 reviews
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2635 Reviews
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Joe Joe
Owner
Vertical Type No 8KW-Red
Can't review a product never got took over 3 weeks n 50 plus emails to get a refund just a heads up dont buy from Vevor cust serv is shit
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our serviceHello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Matthew Pfannenschmidt Matthew Pfannenschmidt
Never received, just refunded
Ordered another one. Hope it shows. Be nice to have before this huge snowstorm coming in.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Samuel alma diaz Samuel alma diaz
Me
Split Type No 8KW-Orange
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Samuel alma diaz Samuel alma diaz
Me
Split Type No 8KW-Orange
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Perry Harrison Perry Harrison
Unhappy
Horizontal Type No 8KW-Red
I want to send it back. After reading the instructions I do not feel comfortable using it. I need instructions on returning it for a refund.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kenneth a Hite kenneth a Hite
Owner
Horizontal Type No 8KW-Red
Hard to use. Gotta keep fiddling with it to get it started. Won't heat what they claim. Pretty poor product. Display screen tells you nothing. Remote dosnt work 10 ft away. Junk
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Chris Trolli Chris Trolli
Owner
Electronic display quit working after first use
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert R Kelly jr Robert R Kelly jr
Heater
Horizontal Type No 8KW-Orange
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never Again Never Again
Disappointed
Vertical Type No 8KW-Red
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
lana lana
pel
Horizontal Type No 8KW-Orange
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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