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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Vertical Type No 8KW-Orange

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Mark Mark
Faulty wiring in power
Well I got to use the heater three times before it wouldn't ignite anymore and after breaking the control panel realize that you can't even buy a new one for it. So I had to buy a new unit which now is working and works great compared to the last one. But I also discovered that your last one the wiring was underrated to run it
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
William Holloway William Holloway
Owner
Vertical Type No 8KW-Orange
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sean Penniman Sean Penniman
Diesel heater
Vertical Type No 8KW-Orange
Not impressed, the design of air tube and exhaust are poor need to separate
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
John John
Mr.
Showed up with a crack in the fuel tank, diesel everywhere the first time i went to run it. I plastic welded it, which is annoying considering it's brand new. I run it with an M18 to 12v adapter and I does its job. The controller app is a convenient feature.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Grant Grant
Bad glow plug
Split Type No 2KW-Orange
Arrived with a faulty glow plug. I have to order a replacement otherwise the heater seems good
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
John John
Heater won’t start up
Vertical Type No 8KW-Orange
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bob Bob
Heater ok but not as expected
Nobody tells you how noisy the fuel pump is, also when in auto mode you would think the heater would stop heating once it hit the set temperature, instead it just cuts back to minimum heat setting so keeps heating and using fuel but at a slower rate. It does seem to be well built and rugged
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Caine  Laderer Caine Laderer
Construction owner
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
Troy Troy
Usn ret
The unit worked great for about two months and now won't even turn on. Would be great if the motherboard wasn't right on top of the burnchamber
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Patriot Patriot
Bluetooth App lacks much-needed functionality!
PROS: 1) Easy to install and uses only about 1/2 gallon per 12 hours on lowest setting; 2) The timer is easy to use and you do not have to reset it everyday (make sure you keep the thing fueled); 3) Aside from the fuel pump noise ALL of these types have, purrs like a kitten and VERY QUIET fan; 4) LOVE the two different modes of operation (e.g., set temperature or set operating level). CONS: 1) Temperature offset is only programmable from the hardwired controller and ONLY allows minus nine (-9) offset. For my needs need at least minus twenty-five (-25) offset and that is even with the controller remotely mounted; 2) The clock is HORRIBLY INACCURATE and advances 3-5 minutes per day. Would be superb if the Bluetooth app allowed programming features found on the hardwired controller; 3) Altitude displayed on APP is in meters only and temperature in Celcius only; 4) Need to be able to program timer (et al) from Bluetooth app (AirHeaterBLE); 5) The key-fob remote is terribly designed. If you accidentally touch "Off" the unit shuts down and you have to wait about 5 minutes to be able to restart. On the surface this does not sound like a problem until you find yourself fumbling around in the dark (nighttime) to try to increase/decrease the temperature and accidentally shut it down; 6) Need to be able to program clock from Bluetooth all (AirHeaterBLE). NOTES: 1) Overall a great item and could be FANTASTIC with a few updates to the Bluetooth app (AirHeaterBLE); 2) MOST significantly, needs to have the ability to set TEMPERATURE OFFSET up to -25 (minus twenty-five) degrees as the controller shows FAR hotter than actual temperature and that is even after mounting it far away from the heater; 3) The Bluetooth app needs to have an ADVANCED SETTINGS page where all the features can be changed/monitored appropriately. Doing this would be easier than an (impossible) firmware upgrade to the hardwired controller (i.e., those already out in the field). Would purchase again without hesitation, but sure hope they update the Bluetooth app and fix the clock innacuracy (maybe sync to phone time???).
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.

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