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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, 10L Fuel Tank, Low Noise, Voice Announcement, for RV, Truck, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, 10L Fuel Tank, Low Noise, Voice Announcement, for RV, Truck, Boat and Trailer

Without APP No Plateau Module 8 kW
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Customer Reviews

4 Out of 5
Based on 2626 reviews
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2615 Reviews
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2615 reviews
Robert R Kelly jr Robert R Kelly jr
Heater
Orange Horizontal All in One 
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never Again Never Again
Disappointed
Red Vertical All in One
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
lana lana
pel
Orange Horizontal All in One 
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jon Jon
Mr
Never got it!!! You lost it!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
simon simon
mr
Red Vertical All in One
Looks good but does not work so pointless waste of money !
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Nathan Nathan
Vevor is junk. Skip these scammers
Orange Vertical All in One
Everything i ordered from here is falling apart within a few weeks. Customer support is the worst experience. Avoid these clowns.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Whitney Whitney
Vevor heater
Orange Vertical All in One
Won't even start up junk
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Zan Hamilton Zan Hamilton
Mr
Orange Horizontal All in One 
Well my first one quit and I wanted a little bit bigger one anyway got this one hooked it up turned it on it'll talk to you will not light up will not fire up All it'll say is failed start up 10 times
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cary Cary
Mr
Not at all impressed. Features are great and price great but ran less that 2 gallons of fuel through it and now its throwing error codes E08. Battling with vevor now for 5 days and to no avail. Unit is less than a month old amd cant even get support or a return or a response back from them. Very frustrating as I've bought many things on vevor and never been dissatisfied. Customer support is a joke. I do believe this unit may have been flawed and just an issue with it as these seem to work well for people but the lack of cooperation from support is very sad.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jason Williams Jason Williams
Purchaser
It doesn’t work
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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