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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Blue LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Vertical Type No 8KW-Red

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Eric Jones Eric Jones
Engineer
Thermostat not dependable but using constant on works fine. Using bluetooth to turn on works but unit will shut down before the night is over. Not good if you are using to prevent water from freezing or heating anything critical. I us this one for heating mu battery room. If i manually turn it on low it stays on. If I set the temperature or turn it on with bluetooth it will work for a while then turn off.
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Devin Devin
Great bang for the buck so far
I have only had it installed a couple weeks so i cant speak on the longevity of the unit, but i will say it cranks out heat. I have a 40' destination trailer. I mounted this unit in a tongue box and piped it in the wall. With both my furnace and this running it heats up from 55⁰ to 65⁰ in less than a half hr. The fuel consumption is relatively low unless i keep it running all night in which case it uses about a gallon of diesel. The remote is handy. The bluetooth app is absolute garbage tho. I got it to work once and not again. I also am not sure where the thermostat is located but the auto feature doesnt seem to work either.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Jeff Jeff
Farmer
Vertical Type No 8KW-Orange
Farmer 2
Would not start right out of the box. Kept saying voltage was too high when it wasn't. Then I finally got it running and then it would shut off and say something else that wasn't true. Save your money
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Steven Birge Steven Birge
vevor diesel heater
vevor diesel heater  2 vevor diesel heater  2 vevor diesel heater  2
it didnt work when i got it all it did was blow fuses and the wires got hot and i asked vevor for a replacement or refund and they told me i need to take it apart and look at it well im no electrician and i bet most of the people that buy these are not either but i did everything looked good so now they want to send me replacement parts instead of a heater that works or a refund so i guess if you buy something from vevor they expect you to make their product work i have had this heater for almost a month now and still have not been able do to faulty equipment and takes weeks to receive parts
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience you experienced with the product. Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Jason Golightly Jason Golightly
diesel heater
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Boss
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
Keenan Keenan
Mr.
Vertical Type No 8KW-Red
Do not by Vevor products. They do not honor their return policy and products are defective.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
Vertical Type No 8KW-Red
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shayne Blom Shayne Blom
My own business
Horizontal Type No 8KW-Orange
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gary Gary
Mr
Vertical Type No 8KW-Red
Burned about two tanks and it died Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxc
1 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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