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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Black LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Black LCD Switch, Low Noise, Pre-Heating Function, for RV, Truck, Camper, Van, Boat and Trailer

Red Horizontal All in One 

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Item not arrived
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Pheasal Pheasal
Mr.
Red Horizontal All in One 
It works but not the way i was expecting it to work. Temperature setting control is basically useless. You can set it to something say 20 to 30 degrees above ambient temp and it never ramps up heat output to get to temperature setpoint. I have to use their gear mode, 1 - 6, which is basically a predetermined output. The display, it is not an LCD display has very low brightness. You can barely see screen when there is light in the room. There is no adjustment for screen brightness.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Len Len
Ok heater for small spaces
Red Horizontal All in One 
worked good for about 3 days then shut off with a E5 code overheating, let sit a few hours and started it back up ran fine till I shut it off, worked ok the next couple days, then out of no where shuts off again E5, if i run it on 3 or 4 seems ok, it did shut off one time on 4, doubt I would buy another one, it is pretty easy on fuel I'll give it that
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Michael Michael
Vevor 8kw
Vevor 8kw 3
Ne fonctionne pas totalement niveau thermostat Il est impossible à régler Exemple demande de 16 degrés au thermostat Chauffe en continu et ne s'arrête jamais de chauffer Chaleur insoutenable quand on rentre dans la pièce malheureusement j'ai 28 degrés dans ma pièce ce qui est beaucoup trop Si il fonctionnerait correctement je suis certain que ça serait un top produit.....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vevor riscaldatore Vevor riscaldatore
Discreta
Red Vertical All in One
Per il costo un po caro arrivata già da riparare pompa non funzionante ed rumorosa abbastanza durante la notte
0 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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Andre Andre
Heater
Perfect apparaat werkt na behoren en is snel geleverd handleiding is duidelijk alleen de brandstofslang heb ik niet gebruikt maar een betere erop gezet
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Victor Board Victor Board
Mr
It's quite noisy, the fuel pump as well as the blower, but pumps out a lot of heat. The heat sensor was faulty, they are sending me a replacement one. It only took 5 days to get the unit, I'm now on week 2 waiting for the sensor . If you don't mind the noise it's a lot f bang for yr buck. Remote and app w it is really cool
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jacques Jacques
grille de ventilation
Without APP No Plateau Module 8 kW
est-ce possible de ce procurer des grilles de ventillation de 75mm. , ajustable, refermable et orientable pour ce chauffage . Merci,
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Yann Yann
Chauffage VAN
Bon produit , le gros problème il manque une notice en FRANÇAIS. IMPOSSIBLE de faire les reglage si on ne parle pas anglais et encore ! Dommage. Sinon il faut laisser les paramètres d'usine pour un fonctionnement correct.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Betsy Betsy
Becerra
Necesito devolver los artículos y me estáis dando muchas vueltas y me liaís. No sé bien cómo logro devolverlo sin tantos mensajes aislados de vuestra parte!! 🙃
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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