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VEVOR Diesel Air Heater, 12V 5KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 5KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Customer Reviews

4 Out of 5
Based on 2636 reviews
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thatfastkid. thatfastkid.
Pass on this one.
Vertical Type No 8KW-Red
Compared to all the other be ore items I have purchased this one is very low on the quality scale. Starting with the hose clamps are better off in the trash. Both the intake tube and outlet tube for air are very flimsy. The plastic vent to direct the air is no better. Upon reading through the manual a d troubleshooting my pump would move the fuel. Waiting for vevor to respond to my email to setup a return.
2 people found this helpful
Customer Service Reply: Hello! We are sincerely sorry to hear that you had a disappointing experience with our after-sales and customer service teams; we take your comments very seriously. Thank you for bringing this to our attention—your feedback is essential in helping us rectify the situation and improve. We have noted that the issue you reported has been resolved via email. We are glad that your concern was addressed promptly. Please do not hesitate to reach out to us again if you have any further questions.
richardb2244@gmail.com richardb2244@gmail.com
Return wrong unit
Must return it it's the wrong kilowatt I ordered a 8 kilowatt not two kilowatts returning tomorrow
0 people found this helpful
dustybrown8 dustybrown8
The fact they don’t follow up
Box was smashed. Not vevors fault but they aren’t getting back to me on a refund and replacement
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ha*** ha***
Didn’t receive it
I did not receive it they sent it back to sender today cause they couldn’t find my address and I was so mad I was looking forward to using it this winter in my car but I guess not I’m so frustrated
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevorsucks Vevorsucks
Don't order anything from Vevor
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
if*** if***
Item not arrived
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Michael Michael
Vevor 8kw
Vevor 8kw 3
Ne fonctionne pas totalement niveau thermostat Il est impossible à régler Exemple demande de 16 degrés au thermostat Chauffe en continu et ne s'arrête jamais de chauffer Chaleur insoutenable quand on rentre dans la pièce malheureusement j'ai 28 degrés dans ma pièce ce qui est beaucoup trop Si il fonctionnerait correctement je suis certain que ça serait un top produit.....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vevor riscaldatore Vevor riscaldatore
Discreta
Vertical Type No 8KW-Red
Per il costo un po caro arrivata già da riparare pompa non funzionante ed rumorosa abbastanza durante la notte
0 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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Andre Andre
Heater
Perfect apparaat werkt na behoren en is snel geleverd handleiding is duidelijk alleen de brandstofslang heb ik niet gebruikt maar een betere erop gezet
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Victor Board Victor Board
Mr
It's quite noisy, the fuel pump as well as the blower, but pumps out a lot of heat. The heat sensor was faulty, they are sending me a replacement one. It only took 5 days to get the unit, I'm now on week 2 waiting for the sensor . If you don't mind the noise it's a lot f bang for yr buck. Remote and app w it is really cool
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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