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VEVOR Commercial Faucet with Pre-Rinse Sprayer, 21" Height, 8" Center, 12" Swing Spout, Wall Mount Kitchen Sink Faucet, Brass Constructed Device with Pull Down Spray, for 1/2/3 Compartment Sink

Customer Reviews for VEVOR Commercial Faucet with Pre-Rinse Sprayer, 21" Height, 8" Center, 12" Swing Spout, Wall Mount Kitchen Sink Faucet, Brass Constructed Device with Pull Down Spray, for 1/2/3 Compartment Sink

53 cm
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Customer Reviews

4 Out of 5
Based on 65 reviews
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65 Reviews
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Bryan Mehaffey Bryan Mehaffey
Horrible customer. Worse than having no return policy
53 cm
Their return policy is to charge you shipping plus only give you less 1/3 of what you paid fpr the item. So you basically send them a brand new item back and get nothing in return. Then they resell it at full cost.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Clarisa Clarisa
Store Owner
Bought 3 pieces but after 2 months of use 2 of the 3 started leaking. The gasket was faulty and needed to be replaced but only after 2 months of use. Needed plumber to come and repair it which was costly.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kari Kari
Kari
Leaks and the sprayer sticks so keeps spraying. Just poorly made.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Tim Carnes Tim Carnes
Owner
I recieved this item, set it up. It never got hot. I wrote many times and no resolutions. So I have a piece of junk and paid a lot of money for it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Heni Heni
Stressful site
After one order my account was flagged for no reason and I have been unable to place my second order. Made several efforts to reach customer service but no phone contact. Horrible experience
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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