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VEVOR Collapsible Rain Barrel, 380 L Portable Rain Water Collection Barrel, 1000D PVC Rainwater Collection System, Garden Water Catcher Tank Storage Container with Spigot & Overflow Kit, Black

Customer Reviews for VEVOR Collapsible Rain Barrel, 380 L Portable Rain Water Collection Barrel, 1000D PVC Rainwater Collection System, Garden Water Catcher Tank Storage Container with Spigot & Overflow Kit, Black

Original 380 L
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Customer Reviews

4 Out of 5
Based on 119 reviews
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117 Reviews
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Aurelien Aurelien
Not reliable
Bought it a few weeks ago, it started to leak just 2 weeks after its first use. As a result, half of my garden was destroyed by drought.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mary Mary
Ms
Quite challenging to assemble and it had a leak. I used the patch kit and it did work but I would not purchase another one.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more assistance, please check our "Contact Us" page online, in the bottom navigation bar. Through this section, submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
R S R S
Useless
Recieved a unit that was obviously already returned to the company. Missing parts and unusable. May be the last interaction I have with them.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Gianluca Gianluca
Articolo di buona fattura, ma scarse le indicazioni
Original 201 L
L' articolo corrisponde perfettamente alla presentazione. Peccato che le istruzioni per il montaggio siano del tutto assenti e non reperibili neanche sul sito.
0 people found this helpful
Customer Service Reply: Ti forniremo un aggiornamento sul tuo manuale via e-mail; ti preghiamo di controllare la tua casella di posta per ulteriori comunicazioni.
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Katey Katey
Trash
I came home after it finally rained where I live to the rain barrel collapsed after being full. Of course it was 2-3days after the return window.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Daniel w Daniel w
Junk
Since I bought it, it hadn’t rained much so I haven’t been able to see it Phil and then I saw that the review email prompt came in so I decided to fill it with my hose. Got home from work and it’s empty. This thing leaks not worth anything do not bother. Also, this site is not allowing me to post a picture of it leaking as it’s not the correct format not sure what kind of website doesn’t allow pictures taken with an iPhone.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ryan Miller Ryan Miller
Very rough…
I bought this and within 2 weeks, one of the poles couldn’t handle the weight of the water and it snapped. I reached out and was told 10-15 business days, it’s been 20. Also the seam where the zipper is,around the top of the barrel, completely ripped off. I asked for a replacement and have been told they already shipped it. I’m now looking for a completely new barrel or a complete refund because this is crazy!!!
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.

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