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VEVOR Collapsible Rain Barrel, 380 L Portable Rain Water Collection Barrel, 1000D PVC Rainwater Collection System, Garden Water Catcher Tank Storage Container with Spigot & Overflow Kit, Black

Customer Reviews for VEVOR Collapsible Rain Barrel, 380 L Portable Rain Water Collection Barrel, 1000D PVC Rainwater Collection System, Garden Water Catcher Tank Storage Container with Spigot & Overflow Kit, Black

Original 380 L

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Anita Dambra Anita Dambra
Miss
I thought this would be my solution to storing big rain barrels. Unfortunately, both barrels split open from a heavy rain storm. Broke on the zipper and couldn’t be repaired. Both were trashed. Only had a few weeks. Very disappointing.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Jon Jon
mr.
mr. 3 mr. 3 mr. 3
Barrel seems good but I've encountered 2 problems. Threads are metric so I needed to buy SAE threaded parts to be able to use an American garden hose fitting, causing a leak where the port is. Secondly, where the support rods go into the side of the side of the barrel, in 3 spots the barrel fabric that holds the rods has come away from the main barrel part. I have attached 3 photos. Order # 25090700996317572122
12 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Russ Russ
Mr
Original 250 L
The over all quality of the rain barrel looks good but the water fittings are cheap junk. The bottom valve leaks and the tap that's 1/3 up is always open so I can fill barrel till I replace
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sébastien Sébastien
Vevor
Original 201 L
Un embout défectueux (filetage) a la réception mise à part produit conforme
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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joão Santos Lucas joão Santos Lucas
Mr
Original 380 L
The circular feet don't fit into the rods (shafts). They're too narrow. The reservoir becomes unbalanced. Can you help me?
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Mross Mross
Not impressed
We bought several of these, installed and not happy. Be sure to place on top of something several inches tall or you can't dispense the water. The valve leaks and is not long enough to be effective in attaching to a hose. Seems very cheaply made. These are making a bad impression of vevor.
0 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
Julien Brunet Julien Brunet
Dimensions bases inadaptées
Original 380 L
Dimensions bases inadaptées  1 Dimensions bases inadaptées  1
Il est impossible de rentrer les tiges dans les bases...et le service client me répond au bout de 48h de forcer legerement,dans le plus grand trou, alors qu il n y a qu un trou et que ca ne rentre pas au marteau. Plus plastique dur comme ca ca ne bouge d un poil, comment voulez vous que ca rentre,il y a 1mm de différence !!!! Bref on se moque de moi...premiere commande vevor et très decu alors que ca me paraissait sérieux. Ce sera la dernière si vous ne daignez pas respecter un minimum l acheteur
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Afehr Afehr
Small Leaks
Poor seals around outlets. Once it was filled up the drain and tap leaked. Seems like the seal between the interior and exterior just isn’t good enough.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matthew Lamberson Matthew Lamberson
Bad gaskets
Seems like a good deal for the price but it leaks from one of the valves and doesn't come with extra gaskets to seal it up properly. The sole function of this is to hold water. And it doesn't do that
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Erica Erica
S.
Original 380 L
Pas contente, ni sur le produit, ni sur le SAV. Le petit robinet est cassé et impossible de faire rentrer les barres de fer dans leurs petits pieds oranges. C'est claire que je suis au moins la 4ième personne à qui ils ont essayé de coller ce machin, vu les 3 autres étiquettes sur le colis, et pourtant on me demande d'envoyer des photos.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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