Customer Reviews for VEVOR Cat Tree for Indoor Cats, 68.5" Cat Tower with 2 Cat Condos, Sisal Scratching Post, Hammock, Top Perch, Jumping Platforms, Large Cat Furniture Activity Center with Hang Ball, Light Grey
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Perfect
Fantastic climbing tree, great size and just as described. Highly recommend, very happy crew of felines!! .
0 people found this helpful
Competitively, priced awesome cat tree
Well built great price will last much longer than the old one that we bought at tractor supply this one is constructed much better - cats love it
2 people found this helpful
Nice
Very nice
0 people found this helpful
Cats love it.
The tower is loved by the cats. They will sit on it in the window most of the day. It comes with lots of parts but not bad putting together.
0 people found this helpful
MS
Price is great, quality is fine, my 2 issues upon assembly was blindly lining up the screws to the precut holes. I was getting quite frustrated until I finally figured my technique using ball point pen. Second issue was stretching the material enough to get the interior posts to stand up straight. After taking out my aggression on the poor posts, I was eventually successful.
As far as design, I placed this new cat tree beside my older existing tree. My cats use my original tree to climb over to the new one. It seems getting from level 2 to level 3 is not that easy. None of my 4 cats have used the hammocks yet, but I have hope.
0 people found this helpful
Mr
Cats love it. Well made for price
0 people found this helpful
Tech
Quality stuff for a good price. The same product in petsmart would have been $200 instead of 47$…
0 people found this helpful
Buyer
Received very quickly,Easy to put together and cats love it! Would recommend to others! May have to get another one later
0 people found this helpful
Awesome Cat Tree!
This thing is awesome! Other than FedX delivering to the wrong address, the cat tree was received well packaged. It went together really easily and only took about twenty minutes. The cat is already checking it out and using the scratch polls. Another great product from Vevor.
0 people found this helpful
Nearly 5 Stars
This Cat tower is fantastic! (something I thought I'd never say in my late 40's) It was very easy to assemble, and so far, my cat(s) love it. (Yes, cats is plural, yet another thing I never thought I'd have in my late 40's)
The only reason I did not give this product 5 stars, however, was the process of getting it here. I understand that some things are out of our control, and Mother Nature can disrupt this process, which I'm more than understanding of. It appeared, however, that my package was misplaced in a warehouse somewhere, as the "status" didn't change for nearly seven days (when I tracked it). When I reached out to customer service, although very lovely, their explanation was vanilla and came off as a cookie-cutter response, as if they were talking down to me. Then it felt like I should be okay with their answer. When I pressed them further, the only suggestion they had was to issue a refund, which I did not want to do.
In the end, it did show up, but it took a little over two weeks. I was told that I would get a $20.00 refund for my troubles. I have not seen the refund yet, so I'm not hopeful it will happen. It ultimately seemed like their employees were not very knowledgeable, so if there is any takeaway here, I would spend some time working on problem-resolution tactics with your support staff.
Other than that, the tower is a hit!
0 people found this helpful