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VEVOR Carport Replacement Canopy Cover Side Wall 10 x 20 ft, Garage Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,White (Top and Frame Not Included)

Customer Reviews for VEVOR Carport Replacement Canopy Cover Side Wall 10 x 20 ft, Garage Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,White (Top and Frame Not Included)

6.06x3.03 m White

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do*** do***
That it is just a replacement tarp and you cant find poles or anything to buy with it
6.01x6.08 m Grey
Not happy with it gonna try and send back the pictures shows a whole canopy and turns out it is just the replacement tarps and now you can find the set up poles to fit it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Vasi Vasi
Calitate slaba
3.03x6.01 m White Without Side Panels
Foarte slaba calitativ.
0 people found this helpful
Customer Service Reply: Am deschis un tichet pentru a monitoriza această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va ține la curent până la soluționarea situației. Vă rugăm să verificați cu promptitudine căsuța de e-mail pentru a vedea mesajele noastre.
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Rolandez Rolandez
Mr
3.03x6.06 m Grey With Side Panels
Bonjour j'ai bien reçu le colis mais je suis déçu car les dimensions ne sont pas celles que j'avais commandé la bâche est beaucoup plus grande
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Lady Sadie Lady Sadie
Horrible quality
6.06x3.03 m Grey
Compared to the thickness and quality of the original canopy the replacement canopy is of lower quality. It has only been a month, and the canopy has already started ripping. I am very disappointed in the quality of this product. I will not purchase this product again.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ra*** Ra***
Loose fitting
3.65x6.09 m White With Side Panels
This I believe is my 3rd or 4th canopy replacement cover. It's so loose fitting. When it rains it puddles up instead of going over the edge. Vevor has offered me a full refund which is great. But that doesn't fix the problem. Can't imagine when it snows hard Then this site won't upload a picture of how much water is in it. Why ask if your not able to download it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
dh*** dh***
Not good in winter snow areas
6.06x3.65 m Grey
Do not use in snow load area. It collapsed under a snow load. Might be great if used in warm weather conditions. We were not happy of the pipes crumbling down to the ground under a snow load. I suggest more supports and a pitch to ahead snow better. We naught 3 of these and all 3 failed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
bob.unterwegner bob.unterwegner
Poor quality
6.06x3.65 m Grey
I got canopies in stalled with no problem. Then when the first wind came along all the grommets started pulling out of the material. Now the sides are just flapping in the wind. Would not recommend this product
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Don Don
somewhat disappointed
6.06x3.03 m Grey
somewhat disappointed 3 somewhat disappointed 3 somewhat disappointed 3
I have only had this for about a month and now have a few issues. There are several wear holes in the top, one zipper has split and the velcro straps on the door end have come loose many times. I know I did not pay a lot for this complete replacement traps but, I thought it would not wear thru this fast. See photos. Thank you,
5 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Wayne Dibble Wayne Dibble
Mr
6.09x3.05 m Beige
Easy to set up, did it myself. One issue is the back panel did not have Velcro straps on one side which leaves a back corner flapping open. This isn’t a big issue for me since the lack of straps allows any wind to vent, still keeps the rain out. Second issue is the side panels do not have Velcro straps for the side supports, only the front a rear corner posts have tie downs.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Jan Jan
Miss
6.06x3.03 m Grey
not the right size and I can't contact anyone for a return or replacement. They don't get back to me about the return. Not like Amazon. Very Unhappy
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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