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VEVOR Carport Replacement Canopy Cover 12 x 20 ft, Garage Top Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,Grey (Only Top Cover, Frame Not Include)

Customer Reviews for VEVOR Carport Replacement Canopy Cover 12 x 20 ft, Garage Top Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,Grey (Only Top Cover, Frame Not Include)

3.65x6.06 m-Gray-With Side Panels
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Customer Reviews

4 Out of 5
Based on 222 reviews
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15 reviews
LC LC
Time Will Tell
3.65x6.06 m-Gray-With Side Panels
So far I am impressed. It fit my frame very well even though it was not a Vevor frame. Doesn't seem to retain as much heat as most tarp material.
1 people found this helpful
Pissed off Pissed off
Cheap
3.65x6.06 m-Gray-With Side Panels
Cheap 1
Had it on the frame for only a months ripped in half
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fuck Vevor Fuck Vevor
They don’t warranty shit
3.65x6.06 m-Gray-With Side Panels
They make you buy warranty for the product but when u show them damage they said sorry can’t replace it what a shitty service don’t bother buying from them
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
dean dean
Mr.
3.65x6.06 m-Gray-With Side Panels
did not last one winter in canada
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Ryan Ryan
Lasted 10 months
3.65x6.06 m-Gray-With Side Panels
Seemed fairly nice when installing, however the overhang flap ripped and fell off after 8 months. No big deal, the cover itself remained intact. 2 months later it tore through so now I'll have to replace the cover in less than a year. Submitted a ticket with vevor providing pictures since it was within 12 months of purchase. Ticket response was basically "sorry, we're not going to do anything". I've generally had good luck with Vevor stuff but this one is a dud and was expecting vevor to replace it within the 12 month warranty period but they didn't. The Harbor Freight cover it replaced lasted 3x longer in similar conditions, so next cover will be HF.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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