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VEVOR Carport Replacement Canopy Cover 6100 x 3040 mm Garage Top Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,Grey (Only Top Cover, Frame Not Include)

Customer Reviews for VEVOR Carport Replacement Canopy Cover 6100 x 3040 mm Garage Top Tent Shelter Tarp Heavy-Duty Waterproof & UV Protected, Easy Installation with Ball Bungees,Grey (Only Top Cover, Frame Not Include)

3.03x6.06 m Grey With Side Panels

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ma*** ma***
Not satisfied
Not satisfied with the purchased. Too short for my 12x20 carport frame.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 1792783541603] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Fuck Vevor Fuck Vevor
They don’t warranty shit
They make you buy warranty for the product but when u show them damage they said sorry can’t replace it what a shitty service don’t bother buying from them
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
haucbernadette47 haucbernadette47
Pas reçu l'armature métallique reçu que la toile vous est contacter plusieurs fois sans réponse de votre part
J'ai acheté ce produit mais je n'ai jamais reçu l'armature métallique je n'ai que la bâche cela fait plusieurs fois que j'essaie de vous contacter sans aucunes réponse en plus vous n'avez pas de téléphone pour vous contacter directement pouvez vous faire le nécessaire pour m'envoyer l'armature métallique merci de me tenir informée...Mme Hauc
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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ma*** ma***
Poorly manufactured
6.09x3.05 m Beige
Severely degraded and started to rip in less than 6 months.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
do*** do***
That it is just a replacement tarp and you cant find poles or anything to buy with it
6.01x6.08 m Grey
Not happy with it gonna try and send back the pictures shows a whole canopy and turns out it is just the replacement tarps and now you can find the set up poles to fit it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Vasi Vasi
Calitate slaba
3.03x6.01 m White Without Side Panels
Foarte slaba calitativ.
0 people found this helpful
Customer Service Reply: Am deschis un tichet pentru a monitoriza această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va ține la curent până la soluționarea situației. Vă rugăm să verificați cu promptitudine căsuța de e-mail pentru a vedea mesajele noastre.
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Lady Sadie Lady Sadie
Horrible quality
6.06x3.03 m Grey
Compared to the thickness and quality of the original canopy the replacement canopy is of lower quality. It has only been a month, and the canopy has already started ripping. I am very disappointed in the quality of this product. I will not purchase this product again.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ra*** Ra***
Loose fitting
3.65x6.09 m White With Side Panels
This I believe is my 3rd or 4th canopy replacement cover. It's so loose fitting. When it rains it puddles up instead of going over the edge. Vevor has offered me a full refund which is great. But that doesn't fix the problem. Can't imagine when it snows hard Then this site won't upload a picture of how much water is in it. Why ask if your not able to download it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
dh*** dh***
Not good in winter snow areas
6.06x3.65 m Grey
Do not use in snow load area. It collapsed under a snow load. Might be great if used in warm weather conditions. We were not happy of the pipes crumbling down to the ground under a snow load. I suggest more supports and a pitch to ahead snow better. We naught 3 of these and all 3 failed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
bob.unterwegner bob.unterwegner
Poor quality
6.06x3.65 m Grey
I got canopies in stalled with no problem. Then when the first wind came along all the grommets started pulling out of the material. Now the sides are just flapping in the wind. Would not recommend this product
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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