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VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

Customer Reviews for VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Mike Mike
Think about your application before buying this.
What you are really paying for is the structure or skeleton of the canopy. The material used is like a medium grade tarp, not heavy duty like the listing says. There was a tremendous amount of adjustment and modification required for someone who did not want to constantly be taking it down and putting it back up for inclement weather. I found this canopy to be very drafty, and much lighter weight than it should be. A little bit of wind is all it takes to move it around. In lieu of tiedowns, I opted to place a 5 gallon bucket underneath of each leg, filled with gravel to hold it in place. To Offset the minimal thickness of the material, I bought a 20 x 30 heavy duty tarp to drape over top and tuck underneath. This, along with various changes to securing the existing flaps has made this canopy worthwhile. Not having a front “door” seemed silly, and the zipper “doors” on the side are too small to fit a Car, and I think the design would be 10 times better with zipper/rollup doors in the front since it is a car canopy. In the northeast it is very cold, and you let out whatever heat is inside every time you have to untie and re-tie the doors. Overall, I spent more money on the buckets, additional rope, tarp for the front and the tarp to cover the top and sides of this canopy, than I did for the canopy itself. Now it is able to withstand high winds, has handled snow well, and eliminated drafts. If you plan on using this in an area that is cold or windy, plan to spend some extra money to make it what you are hoping for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Johannes Johannes
Ware leider durch DHL-Fright nicht erhalten
Ware wurde mit DHL-Fright versendet. Eine Versandfirma die bei mir noch nie ordentlich geliefert hat. Nach der 3. Ankündigung der Lieferung ( wurde jedesmal nicht geliefert) wurde die Ware wieder an den Absender retour gesendet. DHL -Fright ist ein sehr unzuverlässliches Versandunternehmen. Dank Vevor wurde ich überhaupt über die Retoursendung informiert , und laut Vevor wird die Ware nun neuerlich versendet. Ich hoffe nicht mir DHL-Fright.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Argo Argo
Telk
Not good
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Brendan Brendan
Missing part still waiting.
Item came with part missing. Contacted vevor customer service. They were very helpful and identified part needed but I am still waiting for part 3 weeks later. Item looks ok but can't really review quality when I am still waiting on part.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
Julian Kruse Julian Kruse
Disappointed
Very disappointed in this item lasted barely 9 months was hoping it would last to house my parents vehicles.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
jimbo jimbo
coveret
I like the style and all but the product is not very strong . few months after I installed it I had to get new front door panel because gromets ripped out of material. took about a month to get it warranted . now its been a year and 6 months its a windy day and side pannel are blowing all over the place gromets again ripped out !! off of warranty !! dont waste your money poor design with gromets and miny bungey cords !!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
Bernard Wray Fonner Bernard Wray Fonner
Manager
Was very disappointed by the unit. It completely collapsed with less than 3 inches of snow. The roof tarp doesn't hold up to sun and is very brittle.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Justin lamos Justin lamos
Bad
I am very disappointed with in the first 2 months this thing has flipped because of WIND I would like a full reimbursement or refund this was very upsetting to get something that just was destroyed by wind not even snow I emailed please answer back as soon as possible
0 people found this helpful

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