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VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

Customer Reviews for VEVOR Carport, Extra Large 12 x 20 ft Car Canopy with Roll-up Ventilated Windows, Portable Garage with Removable Sidewalls, Waterproof UV Resistant All-Season Tarp for SUV, Truck, Boat

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285 reviews
Clif Clif
Suggestion for a better product
Suggestion for a better product 3 Suggestion for a better product 3 Suggestion for a better product 3 Suggestion for a better product 3 Suggestion for a better product 3
Please take this aas constructive advice. 1. Zipper to light weight my cheaper uniot from Costco has a better fabric and zipper. 2. Windows do not have enough velcro to keep the shut during 8 plus MPH wind 3. Cover is very light weigh and not UV rated will not last very log maybe 2 or 3 years. 4. Frame moves 6 to 8 inches when the cover is closed front to back and 2 to 4 inches side to side. 5. Top cover legs are cut wron to provide wind and rain protection. I have purchased tie down straps and duck tape to resolve the shoprt cummings. Speed a little extra nad have a better product.
2 people found this helpful
Cobra Cobra
Matter
Was fine. Got distracted during a heavy snowstorm and forgot to clear off the roof and it got crushed. Snow must be clearedoff.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Todd Schlemer Todd Schlemer
Portable garage
It completely collapsed under 35mph winds and 4" of snow fall
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Cody Cody
Quality
First one i bought lasted 2 years, till straight lines wind finally took it out. 2nd one I've had up for 5 months and the top is already showing light through it from the material being low quality. I noticed the frame on the 2nd isn't as strong as the 1st also. Didn't come with gusset poles like the 1st did.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Andrew Andrew
Was good for a bit
Was good for a little then a storm came through and crumpled it. I had it down in a spot where it gets no wind due to the geography of my yard. It made it maybe 9 months. Then while I was away we got a storm at some point and came back and the supports were all twisted and destroyed. Works good in a pinch but if your looking long term id invest in a more permanent structure.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
jm jm
not bad for price
was missing a couple of the geomets and the steaks are junk but all in all not bad for price
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
Jacob Walmsley Jacob Walmsley
Easy to assemble, easy to destroy
Easily put together with my wife. Had intentions on using it for my business. Had it fully tied down and ready to use. Not even a month later. Had some slight winds come through nothing terrible. I know the owners manual stated that it wasn’t sturdy enough for high winds (as expected) but didn’t expect that winds over 5 miles an hour would move it enough to cause the posts and cross members to completely collapse. Unfortunately I wasn’t home and it wasn’t supposed to be windy so I couldn’t take it down to prevent this. I didn’t even get to use to for work. So if it’s windy in your area or the winds pick up just be prepared to take it down until the wind stops if you intend on leaving it up full time. Other than that it holds vehicles well with plenty of room to maneuver around the vehicle. Would have made a good tint had a little wind not completely destroyed it.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
Matthew Matthew
Nice
Ummm i don't know what to say. The carport is really nice but it was only up for one day until we had a very heavy wind that ripped out the stakes bent the poles all to hell. Lol the quality of the material is great and I was impressed by the quality of the frame. That being said it really needs to come with heavier duty anchors. Because it turned into a giant sail
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle this has created. For more assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
Adam Adam
Buyer
Decent thin tarp canopy. Easily torn. It was simple to assemble even doing it alone. For the price and the need i had it was worth it
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
Steve miller Steve miller
Mr
Not used the garage due to it arriving after the event it was meant for, really not happy with the delay getting it to us so am unable to review the actual product.
1 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team. https://uk.vevor.com/pages/contact-us

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