Customer Reviews for VEVOR Canvas Tent, 4 Seasons 5 m/16.4 ft Bell Tent, Canvas Tent for Camping with Stove Jack, Breathable Yurt Tent for up to 8 People, Family Camping Outdoor Hunting Party

Il y a un soucis avec l'envoi, mon colis s'est perdu, je dois à chaque fois relancer pour que ça bouge, je suis vraiment déçu

I purchased a brand-new tent, but it arrived with multiple malfunctions and clearly looked like an open-box or used item. I immediately opened a support ticket, and I was told that I would receive a refund. Unfortunately, the refund was never issued, and I am now stuck with a damaged tent. This has been an extremely frustrating experience. The lack of follow-through and poor customer service are unacceptable. I expected much better from Vevor. Shame on you, Vevor. I will never purchase your products again.

Save your money lucky to fit 2 people inside first night leaked like crazy woke up everything was soaked had to buy a tarp 40.00 to salvage the weekend when I emailed was told I probably set it up incorrectly total bull

I purchased this tent for an advertised PRO price of $589.75 on August 23, 2024. I was somehow charged over $800 for the tent. I promptly contacted customer service, which was nothing more than an AI bot. After being put off and given the runaround for OVER A MONTH, I was finally informed that the tent was no longer offered for that price, therefore they could not refund me the difference I had paid. I filed a complaint with PayPal to have the difference refunded, which to this point, has been rejected. Absolutely the worst customer service I've ever experienced. My next recourse is to dispute the charges with VISA, which I fully intend to do. As for the tent, you get what you pay for...there's a reason it's half or a third of the price of competing tents...it's way flimsier...yes, I'd say it's DECENT for the money, but if you're looking for a serious long term structure I'd look elsewhere. I intend to use this occasionally, in good weather and I'm confident it will suffice for that. BUYER BEWARE!!