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VEVOR Canvas Fish Pond, 1320 Gal Capacity Above Ground Fish Pond, Foldable PVC Koi Tank, Round Goldfish Tank with Stable Frame and Drain Valve, for Aquaculture, Koi Breeding, and Irrigation (Blue)

Customer Reviews for VEVOR Canvas Fish Pond, 1320 Gal Capacity Above Ground Fish Pond, Foldable PVC Koi Tank, Round Goldfish Tank with Stable Frame and Drain Valve, for Aquaculture, Koi Breeding, and Irrigation (Blue)

5000 L No View Window

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Theresa Nash Theresa Nash
Mrs
1700 L No View Window
Was great I've had it less than a year I used it to overwinter fish in my house. Tried to move it outside and the pvc tubing snapped in several places.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
laurent laurent
Non conforme
Non conforme  1
Pas du tout satisfait de vevor . Une partie de la façade transparente est opaque , non conforme au produit que j'ai commandé et payé . J' ai fait un ticket de réclamation . Réponse annoncé dans les 48 heures . Cinq jours de passé et toujours pas de réponse .
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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ffcherub@icloud.com ffcherub@icloud.com
I didn’t receive it
480 L No View Window
Ordered on 9-8-26 Lost by the shipper They wouldn’t send another. Was told they would refund, Not yet. Also told me to re-order so I can’t rate the product. Not all happy with company though.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zach Zach
Not enthusiastic
480 L No View Window
I'll be using this in a few weeks but since I ordered at the same time as an item I'm still struggling to get a return on, this review gets chopped in half. Vevor should update their site to allow independent reviews.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Bill Bill
Mr
3100.22 L No View Window
Great price! Was replacing a 20-year old Pearls of Paradise quarantine tank. This material is considerably thinner, so doubtful it will last as long. The drain port having a built-in valve was nice. The lack of threads and non-standard slip joint on the inside of the drain port bulkhead made it challenging to install a submersible pump inside, and required some "creative adaptation." The net that came with it was worthless - not wide enough for the tank and the large mesh would risk that fish could jump and get tangled in it. Had to buy one separately. All-in-all, with some effort, it gets the job done.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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